WW Learning & Development Manager
Apple Inc.
Austin, Texas, United States Corporate Functions Apple’s Sales organization generates revenue that fuels ongoing product and service development. The sales team is the face of Apple at its largest customers. This on‑site position is based in the location specified in the job posting. As a global role, it requires flexibility to collaborate seamlessly across various regions and time zones. Description In this role, you will: Own the strategy, design, and continuous evolution of the organization’s flagship leadership programs, ensuring relevance and translating expectations into practical skills. Lead a team of program managers responsible for planning and developing program roadmaps and special projects that facilitate key initiatives across Apple’s Sales organization. Ensure business operations run seamlessly and the Apple experience is exceptionally delivered through committed leadership and role modeling. Provide encouragement and support to team members, including communicating individual and team goals, identifying areas for mentoring and guidance, and implementing development programs to elevate skills and knowledge. Identify opportunities to integrate development into the daily flow of work, not just formal learning moments. Oversee global program operations, planning cycles, and delivery across regions, utilizing participant feedback and business outcomes to track impact and refine approach. Identify and manage external learning partners, seamlessly integrating their expertise to deliver high‑quality experiences aligned with organizational leadership principles. Partner closely with the People team to align programs with succession planning, talent reviews, and development priorities, serving as a thought partner on leadership capability. Develop and deliver clear, data‑driven presentations to executive leadership to align on strategy, share program impact, and influence decisions and change management. Minimum Qualifications Typically requires a minimum of 12 years of related experience, with at least 3 years in a people leadership role. Background in learning and development strategy, program management, sales enablement, and/or a similar function. Deep experience in leadership development program design and delivery. Global experience and understanding of cultural nuances to tailor content for diverse audiences and learners. Proficiency with project‑management frameworks and tools. Ability to build, lead, and develop inclusive teams and attract and retain talent through performance management, coaching, guidance, and support. Expert communication, executive presentation skills, and facilitation abilities. Excellent collaboration and relationship building skills, including the ability to gather business insights, build learning strategies, and influence internally and externally. Ability to set the pace for teams by energizing a sense of urgency, quality, priority, and focus. Sharp business acumen and strategic planning skills to analyze the market beyond the short term, anticipate needs, and propose solutions. Bachelor’s degree or equivalent experience. Preferred Qualifications 5+ years in leadership development or equivalent with proven success designing organization‑wide programs. Advanced AI fluency and ability to anticipate technological and business evolution that drives workplace change. Empathy and tenacity to support the needs of a diverse team, navigate ambiguity, and embrace change. High level of integrity, trust, and accountability to do what’s right. Ability to motivate and inspire others, articulate vision and purpose, and advocate for Apple’s values. Master’s Degree or equivalent experience. Apple is an equal‑opportunity employer committed to inclusion and diversity. We welcome all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Access is a fundamental human right. The workplace reflects this belief in culture, benefits, and digital tools. We strive to build careers where everyone feels they belong. Learn about accessibility in Apple’s workplace. Learn about reasonable accommodations for job applicants. #J-18808-Ljbffr Apple Inc.
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