Salesforce Scrum Master

Join Sky Solutions, LLC - Pioneering Digital Transformation Excellence!

About Sky Solutions
Sky Solutions is a trusted partner in government contracting, empowering federal agencies with cutting-edge IT solutions. Our expertise spans AI-first enablement, delivering innovative solutions and advanced cybersecurity, fortifying digital ecosystems against emerging threats and digital transformation through low-code/no-code development, cloud solutions, and agile methodologies. We simplify complex processes and deliver breakthrough results for federal clients across healthcare, financial services, and national security.

Position Title: Salesforce Scrum Master
Location Tysons Corner, VA (Remote/Hybrid)
Employment Type: Full-Time

Eligibility: U.S. Citizens and Green Card Holders only

Position Overview
We are seeking an experienced Salesforce Scrum Master to lead Agile delivery teams supporting Salesforce implementations and enhancements. The ideal candidate will have a strong background in Salesforce platform delivery and a proven track record of facilitating Scrum ceremonies, removing impediments, and driving successful project outcomes in fast-paced implementation environments.

This role requires close collaboration with Product Owners, Business Analysts, Salesforce Developers, Administrators, QA teams, and business stakeholders to ensure high-quality, on-time delivery of Salesforce solutions.

Key Responsibilities

• Lead and facilitate all Scrum ceremonies, including:
  • Sprint Planning
  • Daily Standups
  • Sprint Reviews/Demos
  • Retrospectives
  • Backlog Refinement Sessions
• Remove impediments and proactively address blockers impacting delivery teams.
• Ensure teams remain focused on sprint goals and committed deliverables.
• Partner with Product Owners to maintain and prioritize the product backlog.
• Track and report sprint metrics, velocity, risks, dependencies, and overall delivery progress.
• Foster Agile best practices and continuous improvement across teams.
• Coordinate cross-functional collaboration among developers, administrators, QA analysts, business analysts, and stakeholders.
• Support release planning and delivery activities within Salesforce environments.
• Facilitate communication between technical and non-technical stakeholders.
• Drive accountability, transparency, and successful execution of project objectives.

Required Qualifications

• 7+ years of experience delivering projects on the Salesforce platform.
• Experience with Salesforce implementations involving one or more of the following:
  • Health Cloud
  • Service Cloud
  • Experience Cloud
• Proven experience serving as a Scrum Master in Agile delivery environments.
• Experience leading Salesforce implementation projects, not solely operations and maintenance (O&M) engagements.
• Strong understanding of Agile methodologies, particularly Scrum.
• Ability to identify and remove blockers while maintaining team productivity and delivery momentum.
• Experience working closely with Product Owners, Business Analysts, Developers, Salesforce Administrators, QA teams, and business stakeholders.
• Understanding of Salesforce:
  • Release management
  • Configuration and customization
  • Integrations
  • Deployment processes
• Strong communication, facilitation, and stakeholder management skills.
• Experience using Agile and delivery management tools such as:
  • Jira
  • Confluence
  • Zephyr
  • Salesforce DevOps tools

Preferred Qualifications

• Scrum Master certification such as:
  • Certified ScrumMaster (CSM)
  • Professional Scrum Master (PSM)
  • SAFe Scrum Master (SSM)
• Experience working within SAFe (Scaled Agile Framework) environments.
• Salesforce Administration and/or Salesforce configuration experience.
• Salesforce certifications are a strong plus.

Success Factors
The successful candidate will demonstrate:

• Strong servant leadership and facilitation skills.
• Ability to drive delivery in fast-paced implementation environments.
• Excellent organizational and problem-solving abilities.
• Strong focus on team collaboration, accountability, and continuous improvement.
• Ability to manage competing priorities while maintaining delivery commitments.

Sky Solutions Benefits & Culture at a Glance

• Healthcare & Wellness
  • Medical, dental, and vision coverage tailored to your needs.
  • Supplemental options like life insurance, disability, HSA/FSA available.
• Time Off & Work-Life Balance
  • Starting at 15 PTO days per year, increasing with tenure.
  • Plus 11 paid holidays to recharge and spend time with loved ones.
• Professional Growth & Development
  • Annual education stipend.
  • Access to thousands of online courses.
  • Formal mentorship programs for career advancement.
• Inclusive Culture
  • One Team" mentality focused on collaboration and belonging.
  • Recognized as a Great Place to Work® for six years straight.

To learn more about life at Sky Solutions, visit our Careers page: Careers - Sky Solutions

At Sky Solutions, LLC, we welcome applications from all qualified candidates who share our vision and values.