Technology Specialist

Supporting the day-to-day operations of PCs, servers, and networking equipment, the full-time Technology Specialist will manage small to medium-sized IT projects while providing operational support and ensuring compliance in a hybrid work environment. Key responsibilities Support operational maintenance of local data center and IT infrastructure, resolving minor issues and escalating higher-impact problems Coordinate and execute small to medium-sized IT projects, contributing to larger infrastructure implementation initiatives Install and support network equipment, perform server installations and upgrades, and manage PC support and deployment tasks Required qualifications Associate degree or equivalent experience with proven technical skills 1+ years of relevant technical experience or 3+ years of hands-on IT work Strong troubleshooting skills for computer and infrastructure issues Experience with Windows operating systems, SQL Server, Cisco networking, and Microsoft Office products Familiarity with ticketing systems for incident and request tracking, such as ServiceNow