Administrative Supervisor

Job Details With a commitment to patient and family centered care, the Administrative Supervisor serves as the hospital operational oversight leader across all shifts in ways that value the uniqueness of each individual and addresses the physiological, emotional, and social needs of the diversity of patients served by Jefferson Health. The Administrative Supervisor is responsible for facilitating patient movement, staffing, emergency management (both medical and facilities), clinical coordination and collaboration across all departments. The Administrative Supervisor plans for, leads, and coordinates the provision of quality care and service from a hospital wide perspective. In the off shifts, the Administrative Supervisor also functions as the liaison for departments that do not have onsite leadership during non-business hours. In collaboration with administrative directors and managers, the Administrative Supervisor provides leadership, consultation and collaboration in a dynamic, multidisciplinary environment. Job Description Summary With a commitment to patient and family centered care, the Administrative Supervisor serves as the hospital operational oversight leader across all shifts in ways that value the uniqueness of each individual and addresses the physiological, emotional, and social needs of the diversity of patients served by Jefferson Health. The Administrative Supervisor is responsible for facilitating patient movement, staffing, emergency management (both medical and facilities), clinical coordination and collaboration across all departments. The Administrative Supervisor plans for, leads, and coordinates the provision of quality care and service from a hospital wide perspective. In the off shifts, the Administrative Supervisor also functions as the liaison for departments that do not have onsite leadership during non-business hours. In collaboration with administrative directors and managers, the Administrative Supervisor provides leadership, consultation and collaboration in a dynamic, multidisciplinary environment. Job Duties Interacts with co‑workers, visitors, and other staff consistent with the values of Jefferson; displays a positive, professional image to patients, visitors, co‑workers, and the community; and practices within established Jefferson Health policies and procedures. Provides safe, compassionate, and coordinated patient‑centered care by recognizing patients and their family/designated care partner(s) and respecting individual preferences, priorities, needs, and cultural beliefs and values. Communicates effectively with and supports the interprofessional team, patients, families, and designated care partners; serves as a liaison for external callers by providing directions and resources; and expresses information clearly and appropriately in individual and group settings. Provides leadership and operational direction across departments, units, and interdepartmental functions, including coordinating patient movement and patient flow throughout the health system to the appropriate level of care in collaboration with unit leadership. Supports department leadership in achieving compliance with professional, regulatory, hospital, and departmental standards by promoting clinical excellence, safe patient care delivery, patient and family satisfaction, and a sustained patient‑centric culture. Partners with Nursing Leadership to strengthen colleague commitment and engagement through initiatives that support nursing and professional staff, recognizing the link between colleague experience, patient experience, and clinical excellence. Collaborates with staffing and resource management teams to ensure optimal workforce deployment; reviews staffing decisions on an ongoing basis; and oversees schedule balancing, vacation requests, holiday coverage, last‑minute staffing changes, and payroll reconciliation activities. Serves as a clinical and operational resource for policies and procedures, patient care standards, performance improvement, and risk management, while facilitating the goals and objectives of the Department of Nursing and the Hospital. Leads and supports education and professional development for the administrative nursing leadership team by ensuring timely completion of mandatory education, maintenance of licenses and certifications, identification of ongoing development opportunities, and communication of operational and time‑sensitive updates. Provides leadership for workforce safety and environment‑of‑care initiatives in partnership with security and administrative leaders, integrates and coordinates Administrative Nursing Supervisors across all three campuses, and promotes a culture of inclusion, respect, diversity, and staff appreciation. Minimum Qualifications Bachelor’s Degree in Nursing 3 years nursing experience – critical care or ER preferred Patient-and Family‑Centered Practice-Knowledge of how to convey respect and collaborate with each patient, family and/or designated care partner in care. Cultural Awareness-Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively. Effective Communication-Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Uses the language of partnership with patients and families, engaging them in their health and health care. Able to promote high levels of interdisciplinary collaboration. Basic computer skills. BLS - Basic Life Support from the American Heart Association or Red Cross ACLS - Advanced Cardiovascular Life Support from the American Heart Association or Red Cross RN - Licensed Registered Nurse_NJ - State of New Jersey Preferred Qualifications Master’s Degree 1 year demonstrated leadership and management experience preferred CCRN - Critical Care Registered Nurse (Adult) - Direct Care Pathway - American Association of Critical‑Care Nurses or NE‑BC Nurse Executive Certification-Board Certified - American Nurses Credentialing Center At least 8 years of Nursing experience as an RN Physical Demands Lift and carry 40‑50 lbs. Examples: Push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient’s weight. Frequent to continuous standing/walking. Patient transporters can walk 8‑10 miles per shift. *Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Salary Range $52.98 to $75.51 Hourly The actual hiring rate will be determined based on candidate experience, skills and qualifications. This position is not eligible for an annual incentive. Positions posted as annual salaries reflect an estimated amount for a 1.0 Full‑Time Equivalent (i.e. 40 hour equivalent), positions for less than 1.0 FTE will be prorated. Work Shift Workday Night (United States of America) Worker Sub Type Regular Employee Entity Kennedy University Hospitals, Inc Primary Location Address 18 East Laurel Road, Stratford, New Jersey, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest‑quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st‑century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not‑for‑profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not‑for‑profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short‑and‑long‑term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part‑time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance. In keeping with Jefferson's Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly‑qualified employees. Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education. With a long standing history, Jefferson has been advancing the medical field from the heart of Center City Philadelphia for nearly 200 years. Our Mission, We Improve Lives, expands to every corner of the organization. From our weekly farmer’s market, to our new Jefferson Accelerator Zone for innovation, our employees’ passion for the community is evident by the daily gestures towards our patients, students and each other. #J-18808-Ljbffr