Information Technology Support Technician

Base Pay Range $20.00/hr - $27.00/hr Must Haves 3-5 Years of Experience in IT Support with hardware and software troubleshooting. Experience working a ticketing system, preferred BMC ticketing system. Experience remoting into virtual desktops. Experience with Okta SSO. Day to Day Responsibilities Insight Global is looking for an IT Support Service Desk Technician for a Senior Living Operator client in the Des Moines, IA area. The technician will join a team of three service desk technicians supporting both corporate and community‑level users with hardware and software support. You will be responsible for tier‑1 support, answering incoming service calls and providing level 1 support. Compensation $20/hr to $27/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefits Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including medical, dental, and vision insurance options. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location. Seniority Level Associate Employment Type Contract Job Function & Industries Information Technology; Hospitals and Health Care #J-18808-Ljbffr