Enterprise Program Manager

Join GTT

Grow your career with GTT! Join GTT to be part of a global mission to simply and securely connect people and data through innovative, AI-driven solutions. We empower curious, adaptive professionals to take ownership of their work, offering a culture where your ideas have a visible, real-world reach. If you are energized by complex challenges and a supportive team that lifts each other up, GTT is the place to build a rewarding career.

Role Summary

GTT ePMO is a function that manages enterprise-wide programs at GTT that strengthens the alliance between product, systems, architecture, engineering, service delivery & service assurance teams. This function enables program management to deliver end to end projects.

The Purpose of the Enterprise Program Manager Role within ePMO

The purpose of the enterprise program manager role within ePMO is to own the day-to-day management of specific projects. Ensure they have distinct outcomes, realistic timelines and stay within budget all while playing a key role during product launch of new offerings and enhancements to existing offerings. Participate throughout the product lifecycle from ideation to operational release.

Key Responsibilities

• Manage enterprise programs that derive from management priorities.
• Oversee and track program deliverables, backlog item and affirm prioritization
• Own communication cadence covering gap & risk management, prioritisation and user acceptance
• Refine program development constructs to enable superior offerings that deliver elevated business success
• Support GTT's ePMO organisation to define and adjust outcomes based on competing priorities
• Help drive parallel development work within our ePMO organisation to support project and program initiatives that improve digital adoption
• Collaborate with product management, architecture & engineering, design & development teams ensuring deliverables are clearly understood while safeguarding project timelines
• Own and manage reports based on project status and provide status updates including dependencies
• Ensure process enhancements and system changes are released in accordance with the operational release plan

What We Are Looking For

Essential Experience/Qualifications:

• A good understanding of software development methodologies (Agile & Scrum)
• Experience managing enterprise and IT programs in a fast-moving service provider environment
• Proficiency creating project/program plans and distributing items efficiently
• Proven track record of delivering programs on time and within budget while
• Familiarity with product lifecycle, sales, service delivery, accounting and service assurance
• Ability to analyse, document and present information to peers and leadership
• Strong skills and experience with Visio & Microsoft Office applications including Project
• Demonstrated knowledge or Jira and experience using this system to track and manage projects
• Transformation know-how for digital adoption and automation

Hours/Travel/Shift

Normal office working hours. Remote with flexibility to travel as and when required for customer/team meetings.

Why Join GTT?

At GTT, you'll join a global, collaborative culture built around ownership, customer focus and continuous learning.

• Adaptive mindset: We meet change head-on to build the capabilities we need now. We take personal ownership of our professional development to keep pace with change and actively drive it.
• Collective impact: We treat innovation as a team sport, working powerfully together to create extraordinary impact. We collaborate openly and with a shared purpose and amplify our unique human strengths to solve complex challenges that technology alone cannot.
• Customer ownership: We own our customers' success, whether an internal stakeholder or an external client. We take full accountability, anticipate their needs and create smooth experiences to build trust with every touchpoint. In an automated world, personal ownership is GTT's competitive edge.

You'll have the opportunity to make a visible impact, grow your career and help shape how GTT delivers value to enterprise customers worldwide.

EEO Statement (US section)

GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT's employees to perform their job duties may result in discipline up to and including discharge.