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Director of Partner Success

Virtual Vocations Inc

Leading a team of Senior Partner Success Managers, the full-time Director of Partner Success will manage a portfolio of high-value partner relationships, ensuring exceptional partner experiences while driving strategic growth and implementing AI-driven solutions in a remote setting. Key responsibilities Directly manage and coach a team of Senior Partner Success Managers, establishing a clear vision for success Oversee a portfolio of partners from onboarding through renewal, building trusted relationships and aligning opportunities with partner goals Champion an AI-forward operating model by designing and deploying partner success agents and automating workflows to enhance efficiency and partner experience Required qualifications Proven experience in enterprise customer or partner success, managing complex, high-value relationships Experience in mentoring team members and developing talent while maintaining high standards Background in partnerships involving in-person events, sponsorships, or experiential programming Demonstrated ability to lead AI-focused initiatives, including building automations and driving adoption of AI tools Strong commercial instincts with a track record of identifying and closing upsell and expansion opportunities

Vacancy posted 18 hours ago
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