Director, Global GME Solutions

Director, Groups, Meetings and Events Solutions

This role is based at one of our corporate offices in McLean, VA, Dallas, TX, Memphis, TN, or Remote

This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a Director, Groups, Meetings and Events Solutions you will support these areas which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve profitable growth. On the Commercial Solutions team reporting to the Sr Director, Groups, Meetings & Events Solutions, you will lead strategies and evolution of GM&E capabilities, including change efforts to increase adoption on property.

What you'll do during a typical day:

• Collaborate with Commercial and Sales leaders to shape the vision for evolving GM&E capabilities across the Hilton enterprise.
• Lead strategy focused on change management to increase adoption of GM&E programs and tools in collaboration with internal and external teams.
• Provide frequent updates to senior leadership on strategic plans, risk and opportunity assessments, and performance evaluations of GM&E initiatives.

How you'll collaborate with others:

• Align team members and leaders to implement change plan across the enterprise.
• Partner to implement change strategy through content development and communication strategy.
• Collaborate with peers to guide GM&E-related initiatives forward.
• No direct reports to start, but growth potential over time.

Deliverables you'll take ownership of:

• Lead development of a change management strategy to increase adoption of GM&E capabilities and partner to implement.
• Define our requirements for GM&E initiatives, working with product teams to implement new capabilities.

You have these minimum qualifications:

• Ten (10) years of professional work experience.
• Three (3) years of experience leading or supporting enterprise‑level Groups, Meetings, and Events capabilities or large‑scale commercial functions.
• Travel up to 20%.

It would be useful if you have:

• Experience developing change and adoption strategies across multiple functions
• On property sales experience or event planning experience.

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $120,000 – $175,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, and the Company's long-term incentive plan, consistent with other team members at the same level and/or position within the Company.

Join an Award-Winning Workplace Culture At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel. Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.