Remote Lead, AI-Driven Customer Tech Care
Stellar Tech
New York, NY
- Remote job
StellarTech is building a Customer Tech Care unit that embeds engineering into support to resolve complex issues. You will lead the automation squad, shape the diagnostic playbooks, and drive AI agent deployments to reduce ticket volume. You will mentor engineers, own escalation processes, and coordinate across Product, Backend, and Data teams to secure access and tooling for scalable automation. #J-18808-Ljbffr Stellar Tech
Vacancy posted 3 days ago
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