Window & Door Service Technician
Confidential Recruiting Partners
About the job Window & Door Service Technician
Our client is seeking a Window & Door Service Technician to provide onsite service, troubleshooting, and repairs for residential customers. This position is ideal for someone with hands-on experience working with windows, doors, and related building materials who enjoys solving problems and delivering excellent customer service.
Responsibilities:
- Maintain company vehicle inventory, tools, and materials.
- Collect payment for completed service work when required.
- Communicate service updates and findings with internal teams.
- Coordinate replacement parts and document service activities.
- Deliver exceptional customer service and maintain positive customer relationships.
- Follow company safety procedures and maintain a clean, organized work environment.
- Complete repairs, adjustments, and component replacements using hand and power tools.
- Perform residential service calls to inspect, diagnose, and repair windows, doors, and related building products.
- Troubleshoot issues and determine whether problems are related to product defects, installation concerns, or other factors.
- Communicate clearly and professionally with homeowners regarding findings, repair recommendations, and service solutions.
- All educational levels will be considered.
- Comfortable using hand and power tools.
- Valid driver's license with a clean driving record.
- Working knowledge of residential windows and doors.
- Strong problem-solving and customer service skills.
- Ability to lift and move materials weighing up to 100 pounds.
- Ability to work independently and manage a daily service schedule.
- Comfortable working indoors and outdoors in varying weather conditions.
- Ability to stand, walk, bend, kneel, climb, and work in various positions throughout the day.
- Experience performing repairs, adjustments, troubleshooting, or installations related to windows, doors, or similar building products.
- Window and door installation experience.
- Experience performing in-home service work.
- Experience interacting directly with homeowners and customers.
- Knowledge of common residential building products and hardware systems.
- Experience with residential construction, remodeling, finish carpentry, or building materials service.
- All travel occurs during normal working hours.
- Daily travel to customer homes throughout the local service region.
- Paid Time Off
- Paid Holidays
- Paid Life Insurance
- Medical, Dental, and Vision
- 401(k) with Company Match
- Tuition Reimbursement Program
- Flexible Spending Account (FSA)
- Paid Short-Term Disability Insurance
- Employee Assistance Program (EAP)
- Company vehicle provided for service calls during working hours
Vacancy posted 4 hours ago
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