On-Site E‑Commerce CX Leader: Drive KPIs & Growth
KITH
Kith, a New York-based lifestyle brand, is seeking an E‑Commerce Customer Experience Manager to supervise the ecommerce customer service team and drive service excellence across channels. You will define KPIs, monitor performance, manage capacity during peak periods, and collaborate with cross-functional teams to optimize the customer experience while ensuring orders, refunds and inquiries are handled efficiently. #J-18808-Ljbffr KITH
Vacancy posted 2 days ago
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