B2B iGaming Support Engineer - Incident & Root Cause
GR8 Tech group
GR8_TECH ищет специалиста поддержки B2B для независимой проверки и расследования сложных тикетов, используя логи сервера и инструменты мониторинга. Специалист будет воспроизводить проблемы в API и интеграциях, чтобы определить корень проблемы и корректно передать решение клиентам. Ключевые задачи включают координацию инцидентов, участие в звонках и своевременное обновление статуса, работу с бэклогом и обучение младших специалистов методам аналитики и анализа логов. #J-18808-Ljbffr GR8 Tech group
Vacancy posted 2 days ago
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