Supply Chain Manager

Supply Chain ManagerIn the NA Alternative Fulfillment (AF) team our wildly important goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small, are delivered as fast as feasibly possible, safely, on time, in full...every time. To do this, we have to continually innovate in our supply chain, plan for, design and manage our evolving Transportation and Vendor networks.The Supply chain Manager, will work with Ops, Product and Tech teams to develop and integrate products, create processes, and build mechanisms that continuously improve the Customer Experience as measured by the Speed and Accuracy metrics, while also improving the Vendor's Experience of doing business with Amazon.Key Job ResponsibilitiesAct as reputable partner across organizationsDevelop at-scale solutionsLead cross-functional workstreamsData-drivenStrategic thinkerStakeholder CommunicationA Day In The LifeDirectly outreach to vendors to root-cause and execute scalable solutions to improve delivery accuracy and speed for our largest marketplace, North America. Work with Product, Tech and other Ops stakeholders to contribute to development of processes and new launches. Manage, execute and report to leadership by owning a specific program with scope and impact across North America. Conduct deep dives using various data analytics tools to derive meaning from data and present to leadership with proposed next steps. Own end to end various initiatives that require working cross functionally and holding Tech & Non-Tech teams accountable. Act as reputable thought partner for various stakeholders to validate business opportunities by thorough business understanding and analytical knowledge.About The TeamThe North America Alternative Fulfillment team is a fast growing, dynamic team responsible for driving operational excellence and growth for an External Fulfillment channel shipping directly from the Vendor to the Consumer (Also referred to as Dropship). We have big plans to continuously improve the Customer Experience with a wider selection while being at benchmark for delivery accuracy and speed. You'll be working with a diverse team focused on driving growth and improvement while having fun!