Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time Bi-Lingual Spanish is a plus!! Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 800 locations and online lending services. We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company! Job Description The Consumer Lending Sales Specialist (CLSS) is a performance-based, hands‑on role focused on delivering exceptional customer service while achieving individual and branch sales goals. This position requires attention to detail, excellent customer service skills, and a passion for sales and customer acquisition. The CLSS actively contributes to branch success by meeting performance metrics defined by management and participating in marketing and collection efforts. All responsibilities must be executed in compliance with federal and state regulations while adhering to established company policies, procedures, and practices. Job Responsibilities Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques Deliver exceptional customer experience while managing growing consumer loan portfolio Present tailored financial solutions aligned with customer goals and needs Build and maintain strong customer relationships throughout the loan lifecycle Educate customers on loan terms, conditions, and product features Execute and track community marketing initiatives to generate growth Demonstrate company core values and purpose while building trust with customers and staff Operations & Compliance Support branch financial objectives and performance metrics Maintain strict adherence to company policies, state and federal regulations Ensure accurate cash controls and security procedures Maintain precise customer documentation and transaction records Conduct and document collection activities Follow Loss Prevention (LP) Standards Foster a positive team environment while supporting colleagues to enhance customer experience Actively participate in branch initiatives and contribute to overall branch success through collaborative teamwork Education Required High School Diploma or equivalent required; some college preferred. Experience Required Sales and/or customer service experience required, or equivalent experience. One year of experience in one or more of the following areas preferred: sales, retail, banking, or collections. Knowledge Required Strong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information; ability to work alone on occasion; ability to interact professionally and exhibit appropriate social skills; ability to negotiate payment terms and effectively communicate loan requirements; ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees; ability to use computer programs required to process customer transactions; ability to follow procedures in the normal course of business; ability to develop and maintain business relationships. Physical Requirements Standing for long periods of time; sitting occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting up to 20 lbs.; driving and having access to insured and reliable transportation during the workday; exposure to outdoors; typing; data entry; grasping and transferring items; housekeeping and cleaning; use of office equipment; ability to travel within division for marketing, staffing, special events, and banking responsibilities. Travel Must have a valid driver's license and access to insured, reliable transportation. Ability to travel within division for marketing, staffing, special events, and banking responsibilities. Attire Professional attire includes polos, blouses, collared shirts, sweaters, or other professional attire with slacks or jeans and appropriate shoes. Employees should dress accordingly to their business. Other Must be 18 (except in AL where the age requirement is 19), eligible to work in the USA, and able to successfully complete all post‑offer screens, including a criminal background check and Motor Vehicle Report (MVR). Regular and punctual attendance is required. Schedules may be changed as needed to accommodate business needs. Overtime may be required. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. #J-18808-Ljbffr Advance America, Cash Advance Centers, Inc.