OPS STAFF ASSISTANT

Ops Staff Assistant

This position is located in Tallahassee, FL

Position Overview and Responsibilities:

This position is not eligible for telework. Work schedule: Monday through Friday, 8:00 a.m. – 5:00 p.m.

Executive Office Support

• Provide administrative and operational support to the Director's Office.
• Assist leadership and management staff with a variety of assignments, special projects, and time-sensitive requests.
• Maintain professionalism and confidentiality while handling sensitive or confidential information.

Mobile Device Program Administration

• Coordinate departmental mobile device activities, including purchasing, activation, replacement, inventory tracking, and account maintenance.
• Maintain accurate databases and records related to departmental telecommunications accounts.
• Correspond with vendors, service representatives, and departmental staff to resolve issues and provide guidance.

Security and Visitor Management

• Serve as back-up support for the security desk as needed.
• Greet and assist internal and external customers, visitors, contractors, and agency partners.
• Monitor surveillance systems and notify appropriate personnel of visitors or security-related concerns.
• Coordinate visitor escorts and ensure compliance with building security procedures.

Access Control Administration

• Assist with employee badge access and building security functions.
• Capture employee photographs, print access cards, and update electronic access records.
• Maintain accurate access control records and ensure timely updates.

Administrative and Operational Support

• Answer, screen, and direct incoming telephone calls to appropriate personnel.
• Assist staff with WEX PIN administration and related account support.
• Support motor pool operations by assisting with:
• Audit reports
• Driver license verification
• Electronic reservation system administration

Required Knowledge, Skills, and Abilities:

• Ability to work independently with minimal supervision.
• Exceptional organizational skills and attention to detail.
• Strong customer service and interpersonal communication skills.
• Ability to manage multiple competing priorities while meeting deadlines.
• Experience maintaining databases, records, and tracking systems.
• Ability to exercise sound judgment and maintain confidentiality.
• Proficiency with Microsoft Office and electronic business systems.
• Ability to adapt quickly to changing priorities and operational needs.
• Commitment to professionalism, accountability, and public service.

Minimum Qualifications:

• At least two years of verifiable related experience.
• Post-secondary degrees from an accredited college or university with a major in may be used as an alternative for the required years of experience on a year-for-year basis.
• A credential evaluation report from an approved agency must be submitted along with all foreign degrees.

Our Organization and Mission:

The Florida Department of Environmental Protection (DEP) is the state's lead agency for environmental management and stewardship - protecting our air, water and land. The vision of DEP is to advance Florida's position as a world leader in protecting natural resources while growing the state's economy. DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.

Where You Will Work:

Tallahassee, Florida's Capital City, lined with rolling hills, oak trees, and canopied roads combine old world charm with a modern pace of life. Home to two major universities as well as state government, Tallahassee is a mid-sized city in the heart of Florida's Big Bend. Tallahassee is a highly desirable location for both those seeking their first job or those ready to enter the next exciting chapter in their career.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State's benefits package for eligible OPS employees includes: Participation in state group insurance (must meet eligibility requirements*); State of Florida 401(a) FICA Alternative Plan (tax deferred Retirement Savings Plan, for more information, please visit Corebridge Financial); Flexible Spending Accounts; And more! For a complete list of benefits, visit *Seasonal and part-time OPS employees (less than 30 hours average per week) refer to the links above for detailed eligibility requirements.

Special Notes:

DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses: View email address on click.appcast.io View email address on click.appcast.io An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DEP Human Resources (HR) Office at View phone number on click.appcast.io. DEP requests applicants notify HR in advance to allow sufficient time to provide the accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location: TALLAHASSEE, FL, US, 32399