Onboarding & Scale Leader — Fintech Client Experience
Ubiquity Retirement and Savings (dba Decimal Inc)
Ubiquity Retirement + Savings is seeking an Client Onboarding Manager to own the onboarding experience from signed agreement through live plan. You will lead the New Plan and Conversion Team Leads, build scalable processes, and partner with Product and Technology to improve tools. The role focuses on coaching, pipeline ownership, and creating playbooks to handle volume spikes, while measuring KPIs like time to live and customer satisfaction. Strong data skills are essential. #J-18808-Ljbffr Ubiquity Retirement and Savings (dba Decimal Inc)
- Citi in San Francisco, CA is seeking a Client Experience Associate AVP to advance onboarding and client service under the SAFE Act. The role partners with sales, KYC, account opening and product teams to deliver a differentiated client experience. You will apply expert...Suggested
$193k - $240k
...advisory and technology for our clients. We are committed to hiring... .... Whether you’ve got deep experience in commercial real estate, skilled... ...workplace experiences at scale. This role gives the client a... ...Precision Training. Ensure new-hire onboarding, client culture training, and...SuggestedFull timeWork at officeLocal area- Queen One is seeking a Head of Client Growth to build and lead the team responsible for onboarding, retention, and expansion across our client base. This leadership... ...to Erin Stavi and is ideal for someone who has scaled a customer success or account management function...Suggested
$180k - $220k
...platform that accelerates onboarding, stops fraud, and scales compliance across... ...institutions and fintechs trust Alloy for... ...sophisticated and adventurous clients currently achieve a... ...sufficiency. This leader owns customer... ...and supported experience as they go live and...SuggestedInterim roleWork at officeLocal areaRemote workWork from homeHome officeMonday to FridayFlexible hours3 days per week$130k - $135k
.... Lead, Market Insights & Client Success OTC Markets Group... ...candidate brings 3+ years of experience in investor relations or equity... ...and digital resources that scale our client engagement, and partner... ...of the issuer journey from onboarding through ongoing Client...SuggestedFull timeContract workTemporary workSummer workWork at officeLocal areaRemote workFlexible hours- Traveling with Mchaila is seeking a Client Experience Manager to oversee client communications, manage service workflows, and ensure a seamless onboarding through completion in a fully remote setting. This role combines client service, operations coordination, and process...Remote job
- Workiva is seeking a Client Relationship Manager to serve as the main customer contact for Managed Services, guiding onboarding to project delivery and aligning Workiva features with... ...communication and project management skills, experience with Capital Markets, and the ability...
- Isograd seeks a Customer Experience Specialist to lead end-to-end onboarding for new clients, delivering engaging virtual and on-site trainings and live demos. You will monitor usage, surface engagement trends, and coordinate with Sales and Product to ensure client success...
- CHANEL seeks a Manager, Client Development to serve as a brand ambassador and business leader. You will coach a diverse team, deliver exceptional client experiences, and equip the Boutique Director with critical business knowledge. You will lead with agility, foster inclusion...
- ...seeking a Store Manager for the 59th Street Bloomingdale's location to lead commercial performance and deliver exceptional luxury client experiences. You will shape the boutique's strategy, drive staff development, and ensure operational excellence across all functions. The...
- A top-tier investment banking firm in New York is seeking a Client Onboarding AVP for a full-time role. The ideal candidate will have a strong... ...and AML regulations, excellent communication skills, and experience in managing operational risk. Responsibilities include on-...Full time
- ...A luxury beauty brand is seeking a Brand Ambassador in New York City to enhance client experiences and build relationships through expert product knowledge and personal engagement. Candidates must have a minimum of 3 years in luxury retail sales, along with strong communication...Work at office
- ...Guardian Life seeks an AI Transformation & Experience Lead for Client Solutions & Wealth Management to act as a trusted advisor to business leaders, transforming how advisors and client-facing teams work through AI and automation. You will translate AI capabilities...
- ...Services Digital Customer Experience Strategy Leader, where you will spearhead the... ...with key platforms and fintech/AI partners. Key Responsibilities... ...requirements. Guide clients on platform selection, modernization... ...reporting models for large‑scale CX transformations. 5....Work at officeRemote workHome officeFlexible hours
- Neolytix is seeking an Onboarding Specialist to manage new client onboarding, align objectives, and coordinate cross-functional teams across Sales, Operations, IT, Finance, and Account Management. You will document processes, train clients, track milestones, and drive...
- ...Corporation is seeking a Head of ERP Implementations to build and scale their Customer Experience function. This role requires exceptional leadership skills to manage a team and deliver best-in-class onboarding and customer support. Successful candidates will have...
- Compass, Inc. invites a Senior Agent Experience Manager to be the first point of contact for our clients, guiding them through onboarding, Compass tools, and marketing requests. This on-site role at the Westhampton Beach office centers on delivering world-class service...Work at office
- Van Cleef and Arpels in New York, NY is seeking a Client Experience Manager to drive client loyalty and retention. You will oversee the Americas client satisfaction pillar, leverage tools to monitor satisfaction, and lead regional initiatives with HQ support. The role requires...Work at office
- Profound is the fastest-growing AI marketing platform used by 15% of the Fortune 500, offering onboarding at scale for Scaled and Mid-Market customers. As an Implementation Manager, you’ll own onboarding and enablement execution, working with Success, Sales, Product, Engineering...
- Goodwin Recruiting seeks a Client Experience Manager in New York City to elevate guest experiences within a luxury boutique. You will lead and refine service standards, welcome clients with sophistication, and build trusted relationships across high-end brands and partners...
- OSTTRA is seeking two Client Services Associates in New York to lead onboarding, manage client relationships, and resolve operational and technical issues. You will engage across core initiatives, documenting requirements, and driving efficiency in daily workflows. The...
- ...Manager to shape and execute a refined 360° client relationship strategy across markets,... ...Retail, Marketing, Events, and regional leaders to drive coherent programs and elevate... ...enhancements to deliver consistent luxury client experiences and measurable #J-18808-Ljbffr Talantir
- Culturefy is seeking a Client Engagement Manager to own onboarding, activation, and early adoption of our AI-powered management platform. You will bridge prospect interest and client activation, delivering compelling demonstrations and aligning setup to client priorities...
- National Digital Trust Company (In Organization) is seeking a Client Onboarding Associate to lead onboarding for institutional clients, including account setup, KYC/AML reviews, and training. You will coordinate with Operations, Compliance, Risk, Legal, and Technical teams...Remote job
- OSTTRA is seeking a seasoned Client Services professional in New York to lead onboarding, troubleshoot complex issues, and drive engagement across core initiatives. You will partner with global clients, mentor junior staff, and help optimize processes to improve service...
- JPMorgan Chase & Co. is seeking a New Hire Experience Program Coordinator to support end-to-end onboarding and integration for new employees. The role partners with Talent Acquisition, Hiring Managers, Technology, Compliance, HR, and other stakeholders to ensure new hires...
- Barry's is seeking a Client Operations Lead to drive studio sales and operations while delivering exceptional in‑studio experiences. You will work closely with the studio team to uphold... ...engagement, and collaboration with operations leaders to maintain brand standards and...
- LHH Recruitment Solutions is seeking an Interim Senior People Experience Lead with Enboarder experience to shape onboarding and the broader employee lifecycle. You will lead the design and optimization of onboarding journeys within Enboarder, partnering with HR and business...Remote jobInterim role
- ...Margaritaville at Sea. The candidate will assist in managing the onboard Shore Excursion Department, ensuring operational excellence... ...excursions, managing tour bookings, and overseeing the guest experience. Candidates must be at least 21 years old, possess relevant ship...
- ...seeking a Chief Operating Officer to lead a five-person operations team, oversee daily operations, and scale the company's operating infrastructure in a fast-growing MCA fintech environment. Reporting to the CFO, you will optimize deal processing, payments, reporting, and...
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