Personal Banker

Responsibilities Build lasting customer relationships through proactive, meaningful conversations that support financial well‑being Lead discovery‑driven conversations to understand customer needs and connect them with relevant banking products Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals Support everyday banking needs, including new account openings, service requests, and credit applications Perform cash handling and teller line activities, accurately processing transactions Demonstrate comfort using and adopting digital tools and technologies to enhance the customer experience Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists Requirements 6+ months of interacting with customers experience, or equivalent Prior experience in financial services or a highly regulated, customer‑facing role Experience building trust‑based customer relationships through active listening, follow‑up, and consistent engagement Comfort initiating outreach (calls, emails, or other channels) Demonstrated comfort with digital tools and technology Ability to identify customer needs and connect them to appropriate solutions Proven ability to collaborate with teammates and partners Hard Skills Cash Handling Transaction Processing New Account Openings Service Requests Credit Applications Soft Skills Proactive Communication Trust Building Engagement #J-18808-Ljbffr