Commercial Sales Operations, Principal - Stellarus
Blue Shield of CA
Your Role
The Commercial Sales Operations, Principal - Stellarus is the functional owner of sales systems, data integrity, forecasting, and operational rigor across the revenue organization. Reporting to the Senior Director, Commercial Operations, this role ensures that Stellarus' sales organization operates with clarity, consistency, and trusted data as the company scales.
This role partners closely with Sales Development, Sales Leadership, Marketing, Finance, and Product to design and maintain the infrastructure, processes, and analytical frameworks that enable predictable growth. The Commercial Sales Operations, Principal - Stellarus balances strategic leadership with hands on execution, owning both the operational foundations and the insights that support effective, data driven decision making.
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow-personally, professionally, and financially. We are looking for leaders who are energized by building high-performing teams, driving outcomes with integrity, and fostering continuous learning.
Your Knowledge and Experience
- Requires a bachelor's degree in business, analytics, technology, or equivalent experience
- Requires 10 years of experience in sales operations, revenue operations, or commercial operations roles within SaaS, enterprise technology, or healthcarefocused organizations
- Requires proven experience owning and optimizing CRM systems (Salesforce and/or HubSpot), including data governance, routing logic, lifecycle stages, and reporting
- Requires strong expertise in pipeline analytics, forecasting, pipeline velocity, and sales performance KPIs, with experience improving forecast accuracy and predictability
- Requires experience partnering crossfunctionally with Sales, Sales Development, Marketing, Finance, Legal, and Deal Desk teams to streamline deal cycles and improve operational efficiency
- Requires ability to operate as a trusted advisor to senior sales leadership, balancing strategic insight with handson operational execution
- Experience supporting enterprise and/or healthcare technology sales organizations, including complex buying environments and regulated markets, strongly preferred
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