Maintenance Technician

Position Summary

The Maintenance Technician is responsible for performing routine and preventative maintenance to maintain and improve the physical integrity of the property. They must also provide excellent customer service to current and prospective residents by making home and building maintenance repairs as well as providing the general upkeep of the community including its grounds, streets, facilities, and equipment, while ensuring alignment with the company's goals and objectives and providing exceptional customer service.

Duties and Responsibilities

What you will do:

The qualified individual will work as an integral part of the Operations and Community teams to perform the following essential job functions:

• Routine maintenance of rental homes completed by assigned work orders generated from resident requests for service.
• Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, performing general cleaning, painting, picking up trash, mowing, trimming.
• Cleans (buffing, dusting, sweeping, mopping, washing windows, tidying, etc.) community common areas and workspaces including clubhouse, community office, restrooms, laundry room and maintenance garage.
• Supports cost-cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use of tools and equipment.
• Paints interior and exterior walls and trim.
• Operates backhoe to dig trenches for water and sewer pipe (if applicable).
• Repairs parking lot and sidewalks with asphalt, cold patching materials, and concrete.
• Provide seasonal snow removal services including removing snow from community streets, parking lots, building entrances and other areas as needed (if applicable).
• Maintains and repairs buildings' plumbing and electrical systems, including replacing worn or defective parts such as switches and fuses.
• Provide general upkeep of vacant sites including strap-downs.
• Inspect common area amenities including pool/spa, laundry, playground, and other recreational equipment to ensure proper operation and make repairs as needed.
• Maintain community pool(s), tests chemical levels, and adjusts appropriately (if applicable).
• Complete checklist of duties and repairs to community and vacant sites.
• Assist Community Manager with supervising onsite contracted work.
• Perform duties relating to well-water system, sewer system or water meters including water testing and reading, repairing, and installing water meters.
• Follow safety regulations and procedures including safely operating vehicles and machinery.
• Position may require flexible hours, nights, and weekends as needed.
• Position requires working one scheduled evening per week and one scheduled Saturday per month, and other non-business hours as customer traffic dictates.
• Position may require temporary or permanent reassignment of work location as directed by Regional Manager or Senior Vice President.
• Other duties as assigned.

Qualifications

What you should have:

• High school diploma or general education degree (GED), or comparable experience and/or training.
• Broad experience and knowledge of general maintenance techniques and repair work.
• Proficient in operating equipment including hand tools, power tools and commercial machinery.
• Ability to snowplow using company truck/plow according to snowfall standards.
• Demonstrated ability to plan and prioritize tasks in a self-directed work environment and maintain high levels of productivity without direct supervision.
• Ability to create legible written reporting and note taking.
• Able to work in a team environment and take direction.
• Availability to work on-call as needed during non-business hours.
• Must maintain a valid driver license and clean driving record.
• Must have reliable transportation to the community(ies).
• Must maintain an active and working personal mobile phone.
• Computer skills required: Proficient use of email and internet, and familiarity with smartphone or tablet.
• A growth mindset; always testing and learning.
• Willingness and ability to present self in a neat, clean, and professional manner always throughout the workday and/or whenever present at the community.