Project Support Manager, Construction

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position Overview We are seeking a detail-oriented professional with combined construction and operations experience to provide critical management support for one of JLL's Healthcare accounts. This role requires someone who can seamlessly navigate between project management coordination, vendor/procurement administration, client reporting, and team operations support. The ideal candidate will be comfortable wearing multiple hats in a fast-paced environment. Key Responsibilities Project and Portfolio Management Support (40%) · Maintain and update the client’s Project Implementation Plan (current project management tool) on a daily basis · Track project allocations timesheet monthly and coordinate team allocation sheets · Manage the Invoice Tracking Log and coordinate vendor pay application reviews · Prepare and distribute TIS (Transfer into Service) Reports with Substantial Completion letters monthly · Support annual Capital Planning activities alongside Account Director · Update Grants vs. Actuals data for weekly portfolio check-ins · Manage budget transfers, deprioritization letters, and new project number requests Vendor and Procurement Coordination (30%) · Review and process vendor pay applications daily in coordination with project managers · Manage vendor badging documentation and coordinate with HR Operations Contractors · Track vendor invoicing through multiple systems (Oracle, Monday.com, Excel Invoice Tracker) · Prepare PO release requests with proper formatting for client approval · Maintain the Badging Log and coordinate monthly badging status meetings · Lead/support vendor badging and invoicing training sessions as needed · Monitor the Reallocation Log and vendors with outstanding invoices Administrative and Operations Support (30%) · Prepare materials for and support weekly Client Meetings · Support weekly Procurement Meetings and prepare Reports/Contract Overview Reports · Prepare materials for bi-weekly Portfolio Reviews · Prepare monthly Executive Reports (Budget Section) by the 7th of each month · Manage JLL SharePoint access and ownership · Maintain PTO calendar access for the team · Review JLL invoices, project allocation timesheets, and PTO calendar · Manage shared email inboxes and calendar ownership · Coordinate with client systems (Oracle, Monday.com, Client SharePoint) as needed · Provide ad-hoc support for various team needs and special projects for client deliverables Required Qualifications 3+ years of experience in construction project coordination or construction operations Strong administrative and operations management background Advanced proficiency in Microsoft Excel (complex spreadsheets, tracking logs, reporting) Experience with project management tracking systems and financial reporting Excellent organizational skills with ability to manage multiple concurrent priorities Strong attention to detail, particularly with financial data and compliance documentation Professional communication skills for client and vendor interactions Preferred Qualifications Experience with Oracle, Monday.com, or similar project tracking platforms Familiarity with construction procurement processes and pay application reviews Knowledge of public sector project management or healthcare facility projects Experience with SharePoint administration Understanding of grant management and budget compliance reporting Key Competencies Proactive problem-solver who can work independently Comfortable with ambiguity and changing priorities Strong relationship management skills across internal teams and external vendors Process-oriented with ability to standardize and improve workflows Team player willing to support diverse needs across the account This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Expected compensation for this position: 100,000.00 – 150,000.00 USD per year Location: Remote - Chicago, IL Personalized benefits that support personal well-being and growth 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com. #J-18808-Ljbffr