Regional Operations Manager- Extended Stay Hotels

Who we are:

Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.

Job Summary:

As a Regional Operations Manager, you will lead the day-to-day operations of a portfolio of extended-stay properties throughout the Las Vegas area.

You will be responsible for driving financial performance, guest satisfaction, occupancy, service standards, and operational excellence across all assigned properties. We are seeking a dynamic, results-driven leader who thrives in a fast-paced, guest-focused environment and brings the leadership, accountability, and hands-on approach needed to deliver an exceptional guest experience while driving strong property performance.

Essential Functions: (include, but are not limited to)

• Oversee the operational and financial performance of multiple extended-stay properties within the assigned portfolio, ensuring established goals are met.
• Lead, mentor, and develop General Managers and on-site teams to achieve strong performance, high occupancy, and consistent guest service standards.
• Provide additional on-site support as business needs require, including assisting with property-level operations and providing temporary coverage when a property is short-staffed or experiencing other staffing needs.
• Drive NOI growth through strategic budgeting, revenue optimization, and effective expense management.
• Implement effective sales, marketing, pricing, and guest retention strategies to maintain strong occupancy and maximize revenue.
• Monitor property conditions, maintenance operations, preventive maintenance programs, and capital improvement projects to protect the guest experience and enhance property value.
• Analyze financial reports, market trends, and property performance metrics to identify opportunities and improve operational efficiency.
• Ensure compliance with applicable lodging regulations, safety and security requirements, company policies, service standards, and industry best practices.
• Serve as a key liaison among ownership, vendors, and other stakeholders while building and maintaining strong professional relationships.

Qualifications:

• High school diploma or equivalent required.
• Bachelor’s degree in business, hospitality management, real estate, or a related field preferred.
• Must currently reside in the Las Vegas, Nevada area. 
• Must have recent professional experience overseeing hospitality, extended stay, or similar property operations within the Las Vegas market. 
• Minimum of 2 years of experience in a Regional Manager, Regional Director, Area Manager, or equivalent multi-site leadership role overseeing extended-stay or hospitality properties.
• Proven experience leading, developing, and holding General Managers and on-site teams accountable for achieving operational, financial, occupancy, and guest service goals.
• Strong knowledge of budgeting, financial analysis, revenue management, and expense control.
• Experience developing and implementing strategies to improve occupancy, average daily rate (ADR), revenue per available room (RevPAR), guest satisfaction, revenue performance, cost control, and overall property performance.
• Experience with extended-stay sales strategies, rate and revenue optimization, competitive market analysis, and demand-based pricing.
• Proficiency with property management systems (PMS), reservation systems, revenue management tools, or similar hospitality technology.
• Ability to travel frequently throughout the assigned portfolio to support operations, conduct site visits, and provide leadership to on-site teams.
• Valid driver’s license, current auto insurance, and reliable transportation required.
• Driven and goal-focused, with the ability to excel in a fast-paced, guest-focused environment.
• Ability to communicate and work effectively with owners, guests, vendors, and team members.

Physical Requirements:

• Ability to sit, stand, and walk for extended periods and move throughout assigned properties during site visits.
• Must be able to climb stairs and navigate multi-level buildings as needed.
• Occasional bending, stooping, reaching, and lifting or moving items weighing up to 25 pounds.
• Comfortable working in various indoor and outdoor environments, including offices, guest rooms, maintenance or construction areas, and property grounds.
• Clear and effective communication in person and over the phone.
• Regular use of computers, mobile devices, and standard office equipment.

Benefits and Perks:

• Medical, Dental, and Vision insurance (eligible after 60 days)
• MetLife Supplemental Insurance options
• Employee Assistance Program (legal, financial, and counseling services)
• 401(k) plan (after 90 days)
• Long-Term and Short-Term Disability options
• 15 PTO days, 8 paid holidays, and 1 floating holiday
• Wellness program and e-learning platform for ongoing development

The Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.