Security Account Manager

Job Description:

GardaWorld Security Services is Now Hiring a Surveillance Security Officer!

Ready to suit up as a Security Area Manager?

What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.

As a Security Account Manager, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc.

What’s in it for you:

• Location: Reno, NV
• Schedule: Full-Time Day Shift, Monday-Friday / 7:00am-5:00pm
• Competitive hourly wage of $25.00 / hour (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k)-retirement savings plan with employer matching contributions, paid holidays, disability coverage, and life insurance options.
• Career growth opportunities at GardaWorld.
• Uniform provided at no cost.

Responsibilities of Surveillance Security Guard

• Excellent customer service is always your top priority as you provide critical access control, checking IDs, greeting visitors, handling deliveries, and other front-end tasks.
• You observe, survey the area, and provide reporting on activity at your assigned location.
• You provide rapid response in critical situations.
• You are able to be on your feet, conducting vital foot patrols Interior/Exterior throughout your shift.
• You will patrol by car in a safe manner.
• You’re good with reading and writing detailed reports.
• You know when and how to enforce customer procedures, regulations, and standards of the client.
• You protect the safety of employees, and protect goods from theft through effective screening, bag searches, wanding, and other procedures. Providing vital access control.
• Your attention to detail will reward you through incentives to be discussed during the interview. 

Responsibilities of a Site Lead

• Ensure that GardaWorld Security core values are integrated into and throughout all business practices.
• Supervise the day-to-day security service provided to the facility and ensure service is of the highest standards – capable of representing GardaWorld as the premier provider of security services in the industry.
• Assist in the development and implementation of staffing schedules, payroll, and other reports.
• Ensure that operational logs, records and post orders are maintained appropriately.
• Develop and maintain effective relationships with client and employees and serve as the liaison between GardaWorld, our client, and our assigned staff.
• Assist in the selection, orientation, training, and continual development of staff assigned to the account.
• Maintain goal of zero safety incidents, while at the same time managing a robust safety culture and a robust safety program that is appropriate to the operating environments.
• Regularly review security officer schedules and staffing levels to identify opportunities for improvement of security operations, decreased risk, and reduced cost where possible.
• Be ready to respond to any operational emergency and insure timely response, timely and efficient communications and accurate reporting.
• Immediate responsibility to direct, supervise, and support shift officers.
• Recommend, nominate, and distribute rewards and recognition.
• Responsible for corrective action and discipline of subordinate officers (up to formal warnings) and recommending and participating in other disciplinary decisions up to and including termination.
• Supervise & manage employees on your shift at your assigned job site.
• Maintain a healthy, professional relationship with our client at the assigned site.
• Exercise independent judgement and sound decision making in performing all duties.
• Additional duties as assigned.

Competencies

• Hands-on Approach, Business Acumen, Problem Solving, Communication, Consultation, Cultural Awareness, Leadership & Navigation, Relationship Management, Ethical Practice, Employee Engagement, Thick-skinned.

• Supervisory Responsibility
  This position supervises security officers during your shift.
  Work Environment
  This job operates in varying site-specific environments. This role is active and the majority of the time is spent walking around a building interacting. This role routinely uses standard office equipment.
  Required Education and Experience
  A high school diploma or equivalent (GED) required, or better in hand.
  Preferred Experience
  Ideal candidates possess 2 years security leadership experience of at least a shift supervisor or higher.
  Ideal Skills, Characteristics, & Experiences
• 3+ years of experience in a fast paced, complex environment.
• Results and people oriented but can balance business considerations.
• Display process driven mentality.
• Highly organized.
• Has a valid Driver's License.
• Has a current PILB in hand.
• You are at least 21 years of age.
• Self-motivated and displays a high sense of urgency.
• Stable progressive work history.
• Excellent communication skills.
• Acts with integrity.
• Resilient and Adaptable.
• Competitive spirit.
• Demonstrated ability to develop relationships at all levels.

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work . Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers.

If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment .