Back Server at Warren Street Hotel
$3,000 per monthCrosby Hotel LLC
Job Description
Job Description
Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at the Warren Street Hotel where elegance meets outstanding service.
Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality.
Title: Back Server
Location: The Warren Street Hotel
Position Type: Non-exempt
Reports To: Food & Beverage Manager
Job Description:
The Back Server will be a trained professional that understands how to effectively expedite and serve all of our guests needs. They will have a passion for food and beverage equally, and understands how to read a guest properly to ensure quality service, leaving a lasting impression and memorable experience.
Duties & Responsibilities:
- Maintain high standard of personal hygiene and appearance at all times
- Ensure high level of communication between the restaurant and kitchen
- Have a strong knowledge of the food and beverages offered
- Deliver food and drinks to guests in an efficient and professional manner
- Able to make coffees and teas according to company standards
- Have a keen sense of attention to detail making sure tables are served and bussed properly
- Ensures all allergy procedures are followed at all times
- Promote other Firmdale Hotels and restaurants
Requirements:
- Experience as a Busser or Expeditor in an upscale restaurant function
- Excellent level of written and spoken English
- Highly organized
- Must be open to working AM/PM shifts, week days, weekends and holidays
- Have a full understanding of New York City Health Department standards and regulations
- Be able to take personal responsibility for punctuality
What We Offer:
- Competitive salary
- Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days
- Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members
- Complimentary meals on shift
- Free uniform dry cleaning service
- Commuter transit benefits available Day 1
- Ongoing training and professional development, including annual education reimbursement program up to $3,000
- Social events throughout the year, including holiday parties, team member appreciation events, and more
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
- Departmental and company-wide incentive programs
- And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:
Crosby Street Hotel
- Three Michelin Keys, 2024, 2025
- Condé Nast Traveler 'Triple Crown', 2026
- Readers' Choice Awards, Condé Nast Traveller, 2024, 2025
- Top-Rated Tablet Hotels of All Time, 2025
- The Best Boutique Hotels in New York City, Travel + Leisure, 2024
- Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI)
Warren Street Hotel
- Two Michelin Keys, 2025
- The Hot List, Conde Nast Traveller, 2024
- The IT List, Travel + Leisure, 2024
- World's Greatest Places, TIME Magazine 2024
- The Best Boutique Hotels in New York City, Travel + Leisure, 2024
- Readers' Choice Awards, Condé Nast Traveller, 2025
The Whitby Hotel
- Three Michelin Keys, 2024, 2025
- Top-Rated Tablet Hotels of All Time, 2025
- Condé Nast Traveler 'Triple Crown', 2026
- Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025
- Best Afternoon Teas in New York City, Vogue, 2024, 2025
- Readers' Choice Awards, Condé Nast Traveller, 2024, 2025
You can see a full list of our awards and accolades here: -accolades/
Join us at the Warren Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels!
Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.
Vacancy posted 7 days ago
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