Facilities Technician

Facilities Technician

The Facilities Technician is responsible for performing skilled and semi-skilled work in the maintenance, repair, and improvement of Zoo Knoxville facilities, exhibits, enclosures, and infrastructure. This role requires experience in trades such as carpentry, plumbing, electrical, painting, concrete work, and mechanical repair, along with strong physical ability and adherence to safety protocols. The Facilities Technician supports Zoo operations to ensure a safe, functional, and engaging environment for animals, staff, and visitors.

Duties and Responsibilities:

• Facilities Maintenance & Repairs
• Animal Enclosure & Exhibit Support
• Grounds, Earthwork & Material Handling
• Equipment Operation & Safety

Qualifications:

Knowledge of general trades: carpentry, plumbing, electrical, concrete, painting, welding, HVAC, and mechanical repair. Knowledge of tools, equipment, and safety practices required for facility maintenance. Ability to read and interpret sketches, blueprints, schematics, and manuals. Strong artistic and fabrication skills (cement, epoxy, sculpting, painting, molds, fiberglass, wood, metal, composites). Ability to work independently and as part of a team. Strong organizational, attention to detail, and problem-solving skills. Ability to react quickly, effectively, and logically in high-stress or emergency situations. Familiarity with plumbing, electrical, carpentry, and AV technologies. Commitment to professional quality work and Zoo Knoxville's core values.

Education and Experience:

High School Diploma or GED required; vocational training or higher education preferred. Bachelor's degree or equivalent work experience preferred. Minimum 4 years of experience in general trades, facilities maintenance, or a similar role. Prior experience at an accredited AZA Zoological Facility preferred. Valid state-issued driver license required.

Working Conditions:

As an employee of Zoo Knoxville, you must possess English communication skills as well as the ability to communicate using a 2-way radio, email and telephone. The position hours vary depending on business needs and will require weekend and some holiday shifts. Depending on the specific tasks, this position will be required to work within close proximity of exotic and domestic animals and must be aware that there are dangers inherent in working under those conditions. Zoo Knoxville is committed to maintaining a drug free workplace and as such each employee must pass a pre-employment drug screen.