Maintenance Technician II

Job Description

Job Description

Description:

2025 NAA Top Employer

Kennesaw, GA | March 17, 2025 – The National Apartment Association (NAA) has honored Henssler Property Management with a 2025 NAA Top Employers Award. This accolade celebrates member organizations that excel in fostering cultures of collaboration, innovation, and hard work. The awards highlight management companies and suppliers in the rental housing industry that have created safe, engaging, and caring work environments over the past year.

employers.naahq.org/2025-naa-top-employers-winners

Henssler is proud to offer a GENEROUS benefits package to all our employees:

• Competitive salary
• Paid time off (3 weeks to start)
• 11 Paid holidays plus 6 half days
• Medical insurance (100% company paid for employee coverage), plus dental and vision
• Paid parental leave
• 401(K) with generous company match
• Life insurance (company paid for employee)
• Short and long-term disability insurance (company-paid)
• Continuing education support

We are seeking an experienced Maintenance/Service Technician II to join our team in providing exceptional service to our residents. As a Maintenance Technician II, you will be responsible for ensuring the overall maintenance and repair of our apartment community.

Responsibilities

• Conduct routine maintenance and repairs on apartment units
• Respond to resident service requests and complete work orders in a timely manner
• Maintain the property’s HVAC, plumbing, and electrical systems
• Perform preventative maintenance tasks to ensure the longevity of the property
• Complete turnovers in a timely manner to ensure apartments are ready for new residents
• Maintain a safe and clean work environment
• Provide excellent customer service to residents

Requirements:

• 1+ years of maintenance experience in the apartment industry
• Must be HVAC certified and have Level II or Universal EPA Refrigerant Certification
• Ability to troubleshoot and repair basic plumbing, electrical issues
• Knowledge of apartment turnover procedures
• Excellent communication and customer service skills
• Must be able to physically complete assigned job duties and take direction
• Ability to work independently and as part of a team
• Must have a valid driver’s license and reliable transportation
• Predictable and regular attendance and ability to report to work on time are required

Competencies

To perform the job successfully an individual should demonstrate the following:

• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Technical Knowledge – knowledgeable in multiple specific trade areas.
• Safety and Health Management – Understands health and safety policies and procedures and ensures their proper application.
• Teamwork – Gives and welcomes feedback; Contributes to building a positive team spirit; Supports everyone's efforts to succeed.

If you are a self-motivated individual with a passion for providing exceptional customer service, please apply for our Maintenance Technician II position. We offer competitive compensation, benefits, and opportunities for growth within the company.