Tour Operator Guide - Part Time - San Diego Zoo Safari Park

Job Description Posted Wednesday, July 8, 2026 at 10:00 AM | Expires Thursday, July 23, 2026 at 9:59 AM San Diego Zoo Wildlife Alliance is an international, nonprofit conservation organization with two front doors: the San Diego Zoo and the San Diego Zoo Safari Park. We integrate wildlife health and care, science, and education to develop sustainable conservation solutions.

HOW YOU WILL IMPACT OUR MISSION

The Tour Operator Guide performs all job assignments with a positive attitude that supports San Diego Zoo Wildlife Alliance's mission and vision of saving species worldwide by uniting our expertise in wildlife care and conservation science with our dedication to inspiring passion for nature. The Tour Operator Guide works under general supervision to engage and captivate guests through storytelling while operating vehicles and in department areas. They are responsible for facilitating tours, queuing, loading, and dispatching safely and efficiently, providing an exceptional experience for our guests at the San Diego Zoo Safari Park. This position reports to the Wildlife Safari Supervisor. This class differs from the Educator Guide class at the Zoo and Safari Park in that the Educator Guide handles wildlife.

WHAT YOU WILL DO

Serves as the voice for the San Diego Zoo Wildlife Alliance, offering captivating and educational tours and connections that introduce our guests to plant, wildlife, conservation science, and our leadership role in the conservation community. Operates vehicles in a manner that promotes our reputation for safety and professionalism, including responding to medical and mechanical emergencies as needed. Closely observes pathway conditions and riders, actively looks for and reports potential safety hazards, and follows department guidelines on timeliness to ensure the efficiency of the department. Facilitates boarding processes and engages with guests to answer questions and ensure adherence to safety guidelines. Records and inputs guest counts and operational data. Provides consistently welcoming guest service throughout all job assignments.

WHAT WE ARE LOOKING FOR

Safari Experiences is seeking an individual who is inspired to be part of an organization that is committed to protecting wildlife around the globe. The Tour Operator Guide will lead premium tours throughout the San Diego Zoo Safari Park while upholding high guest service and safety standards. Highly motivated, enthusiastic, and personable applicants are encouraged to apply. Preferred candidates would have experience with some or all of the following: engaging with audiences of all backgrounds, sharing conservation stories in an engaging manner, and excellent teamwork skills. Schedule availability of at least 4 days a week, including both weekend days, is highly desirable.

EDUCATION AND CERTIFICATIONS

Training and/or experience that demonstrates the essential functions, knowledge and skills outlined. Prior training or education in the life sciences and prior experience in public speaking are preferred; must be 18 years of age. Valid California Driver License required upon hire.

SKILLS AND KNOWLEDGE

Knowledge of: Zoology, with special attention to the care and unique qualities of the wildlife in residence Layout of the Zoo or Safari Park Organization policies, rules and practices Public speaking Principles of public relations

ABILITIES

Communicate clear and concise via an amplified public address system Operate tour vehicle safely and efficiently Handle repetition and unruly passengers Update knowledge of animal exhibit and condition changes Distinguish wildlife in camouflaged habitats Follow directions effectively Handle physical, medical, and mechanical emergencies Perform the duties outlined above

BENEFITS

Free admission to the San Diego Zoo and the San Diego Zoo Safari Park Family Passes Complimentary Tickets Free Parking at the San Diego Zoo & San Diego Zoo Safari Park Local and In-House Discounts Employee Assistance Program Wellness Program

IMPORTANT DETAILS

Position Type: Hourly Part-Time Non-Exempt Union Position – If selected there will be union fees and dues to be paid to the Union. Hourly Rate: $29.99 About The Salary Ranges The posted salary range represents the full compensation potential for this role over time. Initial hiring offers are typically made within the lower to mid portion of the range and are based on a combination of relevant experience, skills, qualifications, internal equity, and organizational considerations. Placement near the top of the range is generally reserved for individuals who demonstrate sustained performance, growth, and expanded responsibilities in the role over time. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. EEO Statement As a Federal Contractor, San Diego Zoo Wildlife Alliance is required to participate in the E-Verify Program to confirm eligibility to work in the United States. We are not offering sponsorship for this position at this time. Additional Policy San Diego Zoo Wildlife Alliance is a drug free workplace. #J-18808-Ljbffr San Diego Zoo