Classroom Admin and Memebership Specialist

The Classroom Administrator & Membership Specialist serves as the primary administrative and customer service representative at Concealed Coalition training events. This role is responsible for creating an exceptional student experience from check-in to class completion while supporting membership growth and administrative operations. The ideal candidate is highly organized, customer-focused, sales-oriented, and comfortable working in a fast-paced training environment. This position requires weekend availability, occasional travel within the state, and the ability to confidently engage with students while managing multiple administrative responsibilities. This position offers a base compensation plus performance-based bonuses tied to membership and sales goals. This is a weekend-only position and will require 1 - 2 weekends of availability. Key Responsibilities Student Experience & Customer Service Welcome students and create a positive first impression upon arrival. Check students into classes using company software and systems. Verify registration information and ensure all required documentation is completed. Answer student questions and provide exceptional customer service throughout the event. Help maintain a professional, organized, and welcoming classroom environment. Administrative Duties Manage student attendance and class rosters. Distribute training materials, handouts, and course resources. Process membership applications and related paperwork accurately. Ensure all required forms and documentation are completed and submitted. Maintain accurate records and data entry within company systems. Communicate event updates, attendance information, and administrative reports to management. Educate students on membership benefits and available programs. Assist instructors with membership presentations and sales opportunities. Help achieve class membership and sales goals. Track sales metrics and performance results. Contribute ideas and strategies to improve membership conversion rates. Event Support Coordinate with venue staff as needed. Support smooth event operations before, during, and after classes. Attend scheduled training events throughout the state as assigned. Travel to various training locations when needed. Work weekends consistently, as most classes occur on Saturdays and Sundays. Occasionally assist with special events, trade shows, or community outreach opportunities. Qualifications Required Previous experience in customer service, sales, hospitality, or administrative support. Strong communication and interpersonal skills. Comfortable speaking with groups and engaging with students. Proficient with computers, web-based software, and data entry. Strong organizational skills and attention to detail. Ability to multitask in a fast-paced environment. Reliable transportation and willingness to travel within the state. Availability to work weekends. Preferred Firearms industry experience. Range Safety Officer (RSO) certification. Concealed carry permit holder. Previous experience working in training, education, retail, or event environments. Experience processing memberships, subscriptions, or sales transactions. #J-18808-Ljbffr Valid8 Financial, Inc.