Banquet Captain

Job Description Join our team as a Banquet Captain and become part of the Auberge Family. As part of the Auberge family, we are looking for a service-driven leader with a passion for hospitality and event execution. In this role, you will supervise and coordinate banquet functions, ensuring exceptional service and seamless event experiences while acting as the key liaison between clients, banquet staff, culinary, bar, and management to bring every Banquet Event Order (BEO) to life with excellence. Key Responsibilities Supervise banquet staff during events, assigning duties and ensuring proper setup, service, and breakdown of function rooms. Ensure events are executed according to BEOs, including room setup, timelines, and guest service standards. Communicate directly with clients during events, attend to special requests, and ensure overall guest satisfaction. Communicate effectively with the kitchen, bar, and event management teams to ensure smooth operations. Monitor service quality and guest satisfaction throughout the event, addressing issues promptly and professionally. Oversee beverage consumption, ensuring accurate tracking, proper service, and adherence to alcohol service policies. Finalize banquet checks at the end of the night and post charges to master accounts accurately. Complete event reports after each function and distribute them to the appropriate department heads. Train, motivate, and support banquet staff, promoting teamwork and the high service standards. Ensure compliance with health, safety, and sanitation regulations. Assist with inventory control, equipment handling, and proper storage. Schedule Requirements Must be flexible with scheduling. Availability for both AM and PM shifts. Weekend availability required. The starting range for this position is $35.00. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education. Required Qualifications Current Food Handler’s Card RBS Training Required Must be of minimum age to serve alcohol. Preferred Qualifications Minimum of 2 years of previous Banquet Captain experience required. Strong Leadership, organizational, and communication skills. Bilingual (English/Spanish) preferred. Knowledge of food and beverage service standards and alcohol regulations. Ability to multitask and perform well in a fast paced environment. GLE Operations LLC is an Equal Opportunity Employer, M/F/D/V/G. GLE Operations LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GLE Operations LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #J-18808-Ljbffr