Reservationist / Office Administrator
$22 - $23 per hourFull-time
Elephante
Reservationist / Office Administrator
Èlephante – Santa Monica, CA
Èlephante is seeking a highly organized and professional Reservationist / Office Administrator to support our restaurant operations and guest services at our Santa Monica location.
This role plays a key part in ensuring an exceptional guest experience before guests even arrive. The position combines guest-facing reservations responsibilities with administrative and office support for the restaurant management team.
The ideal candidate is detail-oriented, efficient, and comfortable communicating with guests in a hospitality-driven, high-volume environment .
Reservationist Responsibilities
- Respond to guest inquiries via email and phone in a timely and professional manner
- Manage reservation requests and assist guests with booking questions
- Provide accurate information regarding availability, policies, and large party reservations
- Address guest concerns and route issues to the appropriate management team when necessary
- Assist with coordinating and confirming large party and group dining reservations
- Maintain accurate reservation records within OpenTable
Office Administrator Responsibilities
- Prepare and complete contracts for prix fixe parties and group dining reservations
- Track and document contracts and reservation details using Excel spreadsheets
- Print restaurant and event menus as needed
- Maintain organized office files, documentation, and administrative systems
- Monitor and maintain office supply inventory
- Provide general administrative support to the restaurant management team
Qualifications
- Strong communication and customer service skills
- OpenTable experience preferred
- Excellent organizational and time management abilities
- Proficiency in Microsoft Excel and email platforms
- Ability to multitask in a fast-paced hospitality environment
- Strong attention to detail and problem-solving skills
- Previous hospitality, reservations, or administrative experience preferred
Compensation & Benefits
- Competitive hourly pay (based on experience)
- Flexible scheduling
- Opportunities for growth within a growing hospitality group
- Employee dining benefits
Èlephante is an equal opportunity employer.
Salary Description
$22 - $23 / hr
Vacancy posted 3 hours ago
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