Telephone Triage Call Center
$30 per hourAya Healthcare
Remote Blood Pressure Monitoring Specialist
Shift: 8:00 am - 4:30 pm
Under general supervision and according to established policies and procedures, provide remote Blood Pressure (BP) monitoring for all patients enrolled in the Blip Care program. Communicates significant blood pressure changes and patient concerns to appropriate physician. Communicate with each assigned patients at least once every month and more when blood pressure is in the alert range.
Responsibilities:
- Provide blood pressure monitoring for patients enrolled in program by reviewing patients' Blood Pressure log.
- Engage regularly with all assigned patients to encourage consistency with the treatment plan and ensure they remain within the data range set by their provider.
- Recognize alerts/flags in the portal and address them.
- Routinely call patients to discuss their blood pressure readings and overall progress.
- Call patients about changes to their medication regimen, as directed by physician.
- Document all patient interactions in the Blip Care portal and EMR.
- Schedule regular monthly check-ins with the patients.
- Monitor and analyze patients' data.
- Call each assigned patient every month to discuss their trend and provide education.
- Call each patient who is in alert range the same day.
- Communicate readings in alert range to appropriate physician.
- Ensures all blood pressure monitors are always in working order.
- Communicate with patient and/or vendor regarding troubleshooting of non-working devices.
- Have thorough understanding of all error codes associated with the monitor.
- Ensure blood pressure readings are being transmitting into the Blip Care portal in real-time.
- Assist patients with insurance/billing related questions about their blood pressure monitor.
Requirements:
Experience: 1 to 3 years
Education: Nursing degree required
Licenses/Certifications: Registered Nurse License - Current Maryland license or eligibility to obtain Maryland license
Pay Range: $30 per hour
Benefits:
Medical, dental, and vision coverage starting the first of the month after hire, plus wellness programs and mental health support
403(b) retirement plan with employer match, pension, and life and disability insurance
Tuition reimbursement toward advanced degrees and specialty certifications
Generous paid time off, fitness discounts, and free on-site parking
About LifeBridge Health
LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.
With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in Maryland.
Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.
LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.
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