Tenant Construction Manager / Tenant Coordinator

Tenant Construction Manager / Tenant Coordinator

Company: The Wilder Companies
Location: Hybrid (Travel to Project Sites Required) - Must be located in commutable distance to Boston, MA office.
Job Type: Full-Time | Salary: $115K-135K based on experience

Position Summary

The Tenant Construction Manager / Tenant Coordinator (TCM) is a key member of the Wilder Development Department, reporting directly to the Executive Vice President of Development. This role serves as the primary point of contact for tenant-related construction activities, coordinating both Landlord Work and Tenant Work from lease negotiation through tenant opening and project close-out. The ideal candidate has strong experience in commercial retail construction, tenant coordination, project management, permitting, budgeting, scheduling, and contract administration.

Key Responsibilities
Lease Administration & Deal Support

• Partner with the Leasing team during LOI and lease negotiations to evaluate landlord and tenant construction obligations.
• Review and assist with Letters of Delivery (LODs), work letters, construction exhibits, schedules, and delivery matrices.
• Review lease provisions related to construction, tenant allowances, signage, landlord obligations, and project delivery.
• Establish realistic construction schedules and milestones.
• Review utility capacities, storefront configurations, loading requirements, and site-specific project needs.

Landlord Construction Management

• Coordinate planning, budgeting, permitting, scheduling, and construction activities for landlord work.
• Collaborate with architects, engineers, contractors, and property management teams.
• Monitor project schedules and budgets.
• Participate in preconstruction planning, scope development, value engineering, contractor coordination, and scheduling.
• Track RFIs, submittals, change orders, pay applications, and project schedules.
• Identify project risks and recommend solutions.
• Conduct site inspections and attend construction meetings.
• Coordinate landlord turnover and project close-out activities.

Tenant Coordination

• Serve as the primary point of contact for tenants, architects, engineers, consultants, and contractors.
• Provide tenants with construction guidelines, design criteria, shell drawings, utility information, and construction standards.
• Develop and maintain project schedules from design through tenant opening.
• Review tenant improvement plans and signage packages for compliance with lease requirements and design standards.
• Monitor critical milestones including plan submissions, permits, construction progress, and store openings.
• Partner with Property Management, Leasing, and Development teams to resolve project issues.

Construction Administration

• Administer landlord construction rules and tenant design criteria.
• Conduct preconstruction meetings.
• Verify permits, insurance certificates, contractor documentation, security deposits, schedules, and required project documentation.
• Coordinate site access and construction logistics.
• Monitor compliance throughout construction.

Financial Administration

• Review tenant improvement allowance reimbursement requests.
• Verify supporting documentation for reimbursement.
• Coordinate tenant allowance approvals with executive leadership.
• Track project expenditures and financial obligations.

Reporting & Documentation

• Maintain tenant coordination tracking including project milestones, permit status, schedules, project risks, and anticipated opening dates.
• Prepare regular project status reports.
• Maintain organized project documentation including drawings, permits, correspondence, meeting minutes, change orders, schedules, and close-out documents.
• Communicate schedule changes, delays, and budget concerns to stakeholders.

Project Close-Out

• Confirm completion of all tenant close-out requirements.
• Coordinate contractor security deposit releases.
• Collect Certificates of Occupancy, warranties, as-built drawings, lien waivers, equipment manuals, maintenance information, and other close-out documentation.
• Complete final punch lists and turnover documentation.
• Ensure landlord and tenant obligations are satisfied prior to project completion.

Qualifications
Required

• Minimum of 5 years of experience in commercial retail construction, tenant coordination, construction management, owner's representation, development, or project management.
• Construction field experience.
• Experience managing design, permitting, scheduling, budgeting, construction, and project close-out.
• Strong knowledge of commercial retail construction and tenant improvement projects.
• Ability to interpret architectural, structural, civil, mechanical, electrical, plumbing, and fire protection drawings.
• Knowledge of building permitting, construction processes, tenant allowances, and landlord/tenant responsibilities.
• Experience reviewing leases, work letters, tenant design criteria, signage criteria, and construction rules.
• Strong project management, communication, budgeting, and organizational skills.
• Ability to manage multiple projects simultaneously.

Preferred

• Retail shopping center or mixed-use development experience.
• Landlord-side project delivery experience.
• Experience reviewing tenant improvement plans and sign packages.
• Knowledge of commercial leasing and lease administration.
• Understanding of MEP systems, utilities, fire protection, and life safety systems.
• Bachelor's degree in Construction Management, Architecture, Engineering, Building Technology, Real Estate Development, or a related field (or equivalent experience).

Preferred Software & Technical Skills

• Bluebeam Revu (or similar)
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Microsoft PowerPoint
• Microsoft Project (preferred)
• Construction Scheduling Software
• Project Budgeting
• Plan Review
• Contract Administration
• Construction Documentation
• RFI Management
• Change Order Management

Why Join Wilder Companies?

• Join a well-established commercial real estate owner and developer.
• Work on high-profile retail shopping center developments.
• Collaborate with leasing, development, property management, and construction teams.
• Lead projects from lease execution through grand opening.
• Opportunity to make a significant impact on retail development projects.