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Receptionist Front Desk

$25 - $28 per hour

Alpha Massage & Wellness

Job Description

Job Description

Front Desk Coordinator – Alpha Massage & Wellness

Alpha Massage & Wellness is seeking a professional, organized, and guest-focused Front Desk Coordinator to join our luxury wellness team. This role is ideal for someone who thrives in a fast-paced environment, communicates professionally, and enjoys creating exceptional guest experiences. Please note we have same day bookings mostly so having a sales pitch or being a salesperson helps a lot , Must have spa industry experience and be past at booking appointments

Schedule through Boulevard booking app

  • Monday: 10 AM - 7 PM
  • Friday: 10 AM - 7 PM
  • Saturday: 10 AM - 7 PM
  • Sunday: 10 AM - 7 PM
  • Tuesday - Thursday: Off/As Needed
  • position is available ASAP

Pay

  • $25 to 28 per hour based on experience and fit

Responsibilities

  • Welcome and assist guests with professionalism and warmth
  • Answer phone calls, texts, and booking inquiries promptly
  • Schedule: confirm, and manage appointments accurately
  • Support same-day bookings and schedule updates
  • Ensure all guests have completed booking requirements and payment information
  • Maintain a clean, organized, and welcoming front desk environment
  • Assist with guest check-in and check-out
  • Coordinate with therapists and management to ensure smooth daily operations
  • Change sheets between appointments during busy days
  • Fold laundry and assist with keeping linens organized
  • Vacuum and help maintain cleanliness throughout the spa
  • Clean and maintain bathrooms throughout the shift
  • Maintain professionalism, confidentiality, and strong communication at all times

Qualifications

  • Strong communication and customer service skills
  • Organized, dependable, and detail-oriented
  • Ability to multitask in a fast-paced environment
  • Professional appearance and positive attitude
  • Previous front desk, hospitality, spa, or customer service experience preferred
  • Must live nearby or within a reasonable distance for reliable same-day availability

About Us

Alpha Massage & Wellness is a luxury wellness brand focused on delivering exceptional guest experiences, same-day availability, and high-quality massage therapy in a professional and elevated environment.

Vacancy posted 7 days ago
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