Executive Account Manager

Executive Account ManagerCentury Solutions Group is an established IT managed services provider headquartered in Tyrone, GA with an additional office in Atlanta near The Battery. We deliver customized technology solutions that empower organizations to operate securely, efficiently, and strategically.Our services include managed IT, cybersecurity, cloud solutions, network infrastructure, consulting, hardware and software procurement, hosting, and compliance support.We maintain strong partnerships with industry leaders, allowing us to deliver enterprise-level solutions with a personalized approach.At Century, we value accountability, collaboration, and long-term client partnerships built on trust, results, and strategic alignment.The Executive Account Manager is responsible for owning and strengthening Century's relationships with our most important clients. This role manages a portfolio of the company's top 20 strategic accounts, serving as the trusted advisor responsible for technology alignment, cybersecurity strategy, license management, budgeting, and long-term IT planning.This role operates at the executive level, regularly engaging with CIOs, CFOs, Executive Directors, and other C-level stakeholders to ensure their technology investments are secure, efficient, and aligned with organizational goals.The Executive Account Manager establishes structured engagement cadences including monthly check-ins, quarterly strategic business reviews, and regular executive conversations to drive continuous improvement, retention, and growth.As an Executive Account Manager, you will act as the primary strategic partner for Century's most important clients. You will maintain regular communication with client leadership through structured meetings, proactive planning, and daily collaboration.You will guide organizations in making smart technology decisions, ensuring their IT environment is secure, optimized, and prepared for future growth.Through executive conversations and strategic planning, you will identify opportunities to improve operational efficiency, strengthen cybersecurity posture, manage licensing, and expand services where appropriate.Your role is not just account management — it is technology leadership for our clients.Strategic Client LeadershipManage and maintain relationships with Century's top 20 strategic clientsServe as the primary executive contact and trusted advisorConduct regular C-level meetings with executive leadershipClient Engagement CadenceEstablish and maintain structured engagement including:Monthly operational check-in callsQuarterly Strategic Business Reviews (QBRs)Regular executive discussions around planning and budgetingStrategic Technology PlanningGuide clients through technology roadmaps, cybersecurity planning, and infrastructure improvementsAlign IT initiatives with client business goals and operational prioritiesIdentify ways to improve efficiency, productivity, and risk mitigationLicensing & Contract ManagementOversee Microsoft and other vendor license renewalsIdentify opportunities to optimize licensing, bundles, and service plansManage contract renewals and service agreement updatesCybersecurity LeadershipHelp clients strengthen their cybersecurity postureIdentify gaps in security, compliance, backup, and disaster recoveryRecommend solutions to reduce risk and improve resilienceRevenue Growth & Account ExpansionDrive revenue growth through strategic expansion within existing accountsIdentify opportunities to introduce new services, solutions, and technologiesMaintain strong retention and long-term client partnershipsInternal CollaborationWork closely with engineering, service delivery, and sales leadershipEnsure client issues, projects, and escalations are addressed quicklyAdvocate internally for client successQualifications / Experience7+ years of experience in IT account management, MSP consulting, or technology advisory rolesProven experience managing high-value or enterprise client relationshipsStrong understanding of:Managed IT servicesCybersecurity solutionsCloud servicesInfrastructure and networkingExperience conducting executive business reviews and strategic planning sessionsStrong communication skills with ability to present to C-level leadershipExperience managing contract renewals and licensing strategiesFamiliarity with CRM platforms such as Salesforce or HubSpotCore CompetenciesExecutive presence and strategic advisory mindsetRelationship building with senior leadershipConsultative technology planningCybersecurity awareness and risk managementRevenue expansion and account growthStrong communication and organizational skillsBenefitsCompetitive salaryComprehensive health, dental, and vision insuranceProfessional development and training opportunitiesGenerous PTO and holiday schedule401(k) with company matchWhy Join Century Solutions Group?At Century, we don't simply provide IT services — we become strategic technology partners for the organizations we serve.As an Executive Account Manager, you will play a critical role in shaping the technology strategies of our most important clients while driving growth, strengthening security, and building long-term partnerships.If you enjoy executive conversations, strategic planning, and helping organizations run better through technology, this is a unique opportunity to lead at a high level within a growing MSP.