Patient Services Representative - Doctor's Pavilion
$20 - $25 per hourTandym-Group
Patient Services Representative - Doctor's Pavilion (CR/512575) Brooklyn, New York Salary: USD20 - USD25 per hour An ambulatory care center is seeking a Patient Services Representative in Brooklyn, NY to support front desk, patient intake, scheduling, and registration functions in a high-volume medical setting. The role is focused on delivering professional customer service, maintaining accurate records, and supporting a smooth patient experience. About the Opportunity: Shift : Day shift Schedule : Monday-Friday Hours : 7:30am to 3:30pm Setting : Ambulatory care center Responsibilities: Answer telephones professionally and provide courteous assistance to patients and visitors. Check in patients, verify forms, and accurately enter registration information into electronic systems. Collect demographic, financial, and insurance information and maintain data accuracy. Schedule and confirm appointments, coordinate diagnostic tests, and support patient flow in the waiting area. Process referrals, prior authorizations, and routine front desk clerical tasks while maintaining confidentiality. Qualifications: At least 1 year of clerical or service experience, preferably in a medical environment. High school diploma or GED. EMR experience. Knowledge of medical terminology and HIPAA guidelines. Experience with registration, billing, or electronic scheduling systems. Desired Skills: Bilingual (English and Cantonese or Mandarin) Experience in a high-volume medical setting. Familiarity with Microsoft Office and medical office systems. #J-18808-Ljbffr Tandym-Group
Vacancy posted 5 days ago
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