WMS Systems Administrator (Mantis WMS)

Job Description This person will be the primary technical owner and SME for the company's Mantis Warehouse Management System. The role sits between IT, warehouse operations, and software development, ensuring warehouse systems remain stable, healthy, and operational while supporting end users and troubleshooting data flow issues. Responsibilities Administer and support the Mantis WMS platform. Monitor system health and troubleshoot issues impacting warehouse operations. Investigate transaction failures, data flow issues, and integration problems. Work directly with warehouse users to resolve tickets and support requests. Interface with developers, operations teams, and IT infrastructure teams. Analyze backend data issues and determine root cause. Manage user access, configurations, and system maintenance. Help transition ownership from current team members and become the primary Mantis SME. Support upgrades, testing, deployments, and system enhancements. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements 5-7+ years supporting a Warehouse Management System. Experience administering a major WMS platform: Mantis WMS preferred Manhattan Associates Blue Yonder/JDA

SAP WM/EWM

Strong troubleshooting mindset. Experience working directly with warehouse operations teams. SQL Expectations Light to moderate SQL. Ability to query databases for root-cause analysis. Investigate data and transaction failures. Validate records and troubleshoot integrations. No need for advanced development skills. No heavy stored procedures or database development. XML / Data Flow Knowledge Basic XML understanding. Understanding of integrations and data movement between systems. Ability to investigate interface failures and messaging issues. #J-18808-Ljbffr Insight Global