Applications Engineer
Price Industries
Price Industries is looking for an Applications Engineer in Suwanee, GA that is a customer-focused professional who communicates clearly and builds trust through responsiveness and care. The ideal candidate should be friendly and able to support customers quickly and efficiently through email and phone calls, while managing multiple tasks with strong organization and attention to customer needs. They should also feel confident discussing technical information both in detail and at a high level, ensuring every customer receives accurate and dependable support.
Responsibilities: Technical Engineering Assistance- Provide technical assistance to customers for troubleshooting, application, or selection of relevant products
- Provide customers with necessary project solutions and deliverables in a timely manner
- Generating performance data for standard and non-standard products, reviewing specifications, and providing comparisons to competitor products
- Prepare and coordinate quotations and submittals to support Price sales representatives, Price Sales Area Managers, and Price Account Managers
- Focus efforts (internal and external) on understanding client needs and meeting expectations
- Assist in setting and achieving strategic and financial goals for the business unit
- Support a sale by providing guidance on product competitiveness, support of the bid process, leading customer visits (internal and external), and project management from initial contact through final client sign-off.
- Provide market analysis and product direction to internal Design and Manufacturing Engineers for the development of new accessories and products.
- Work with Product Management and Marketing to ensure that literature, presentations, and collateral (catalogs, videos, blog posts) is market-leading.
- Identify opportunities in the market for product development, application data and sales support material through interaction with customers.
- Support definition of product and offer guidance on market to all stakeholders.
- Develop test plans to ensure that requisite data is developed.
- Provide technical presentations and training to customers and visitors both at Price learning centers and locally in customers cities
- Interact with customers in social settings, while representing Price Industries in a professional manner
- Travel to different locations throughout North America for business
- College Diploma or University Degree in Mechanical Engineering or equivalent
- Have strong interpersonal, communication, and organization skills
- Be self-motivated and capable of taking initiative.
- Show the ability to work both independently and in a team environment to meet timeline-dependent deliverables.
- Work efficiently to provide accurate responses in a timely manner
- Treat others with respect, promote a positive and productive culture and contribute to shared team goals
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