Director - Cargo Sales, North America

Director - Cargo Sales, North America

Location Chicago, Illinois, United States This job is associated with 2 categories See allJob IdWHQ00026946Tech Ops / Maintenance - Management & AdministrativeJob TypeFull-TimePosted Date 10/13/2026
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Description

We're not just in the business of transporting people. We're also in the business of moving cargo. As a major provider of air freight services, our Cargo team transports everyday electronics and automotive parts, to perishable goods, life-saving organs, vaccines and even baby formula. And in turn, we help keep businesses, communities, and global economies running. With so many career options - from Marketing to Finance, Logistics to Data Analytics, and more - you can build a career within a career and gain exposure to so many areas of our airline's important role in the global supply chain. Join our team and watch your uniquely United career journey unfold
Job Overview and Responsibilities

Provides leadership, direction and vision for members of the North Americas cargo field sales organization responsible for generating revenue and positive contribution for United Airlines. Responsible for leading all North America commercial cargo sales activity, through Regional Sales Managers, key Account management, and third party General Sales Agencies (GSA) ensuring all sales personnel are deployed and utilized efficiently and consistently to meet all revenue, product and contribution objectives.
Develop sales strategy to establish vision, goals, plans and standards for the North America Cargo Sales organization
Collaborate closely with the sales, revenue management, product development & marketing and sales strategy teams to develop new product/services, sales tools and decision-making reports
Develop, cultivate and maintain positive relationships with all current and potential freight forwarder and commercial customers
Manage and grow freighter / charter programs
Manage the Business Partner Program (GSA staff) for small and medium customer segments
Partner with cargo operations to ensure product offering/sales approach align with our operational capabilities, to ensure our service levels meet the demands of the market
Modifying sales approach where necessary and teaming with operations for enhanced operational processes
Keep updated on industry market trends, pricing and competitive intelligence, industry rules and regulations and participate in industry associations and trade shows
Provides direction, coaching, conducts performance reviews to develop/enhance team members skills and effectiveness
Oversees/manages compensation decisions and career development plans
This position can be based out of any United hub (ORD, LAX, SFO, IAD, EWR, DEN, IAH).
Qualifications

What's needed to succeed (Minimum Qualifications):

Bachelor's degree or 4 years of relevant work experience
7+ years cargo sales experience
3 years of management experience
Proven sales leadership skills
Ability to build/motivate a high performing team
Excellent analytical and communication skills
Ability to effectively establish business priorities
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):

Master's degree or 6 years of relevant work experience
Global cargo sales experience
Demonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them for research, analysis, content creation, and problem-solving. Applies critical thinking to validate AI-generated outputs while adhering to company policies related to responsible AI use, data privacy, and security.
The base pay range for this role is $159,790.00 to $207,998.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

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