Shelter Coordinator

JOB REQUIREMENTS: The Shelter Coordinator is responsible for ensuring

that our day-to-day residential shelter operations run smoothly and that

our residents have a safe, dignified and empowered experience during

their stays. The Shelter Coordinator ensures shift coverage needs are

met, hires staff and provides extensive and consistent onboarding,

orientation, training, staff supervision and support. The Shelter

Coordinator must remain actively and professionally engaged with staff

and volunteers to ensure success, must maintain a physical presence in

our shelter while working, and must perform direct service work with

clients as needed. In addition, this position participates in an on-call

rotation to support staff. If you can problem solve and remain calm in a

crisis and are a positive, organized, energetic and effective leader, we

want to hear from you. Provide supervision for shelter staff while

fostering a productive work environment and positive community housing

atmosphere Coordinate and determine staffing needs for our emergency

domestic violence shelter; prepare staff schedules Participate in hiring

of staff and ensure effective onboarding and on-going training of

shelter staff; communicate performance expectations and ensure

accountability Provide residents with support and resources in a

trauma-informed manner Provide crisis management, consultation and

direction in response to client needs Oversee Shelter inventory ensuring

adequate supplies, including food and other daily living supplies Ensure

a safe and clean environment for residents and staff through the

establishment of protocols and procedures Assist the Manager of Shelter

and Family Services with administrative needs Provide trauma informed

direct services to shelter residents and their children, providing

back-up support on weekdays, evenings, weekends, or overnight as needed.

*** OTHER EXPERIENCE AND QUALIFICATIONS: A bachelor's degree is

preferred though relevant work experience may be considered in lieu of a

degree. Minimum of three years of experience supervising a team of at

least fifteen employees or volunteers required. Experience working in a

Residential Setting With Individuals In Crisis Required. Experience

providing supervision to direct service human services staff preferred.

Experience with both child and adult trauma survivors is required,

knowledge of domestic violence issues preferred. Excellent,

organizational, written, and verbal communication, and computer skills

(including Microsoft Office) Skills Required. Excellent Problem Solving,

judgement, and time management skills required. Ability to maintain

highly confidential information. Bilingual preferred ***

APPLICATION INSTRUCTIONS: Mail a Rsum: ALL applications (regardless of

submission method) should have the following: Cover letter, resume and

DAIS application (found on our website) Application materials may be

mailed to 2102 Fordem Ave., Madison, WI 53704 Attn: Human Resources

E-Mail a Rsum: ***email_hidden*** Apply Online:

Fax a Rsum: Fax cover letter, resume

& DAIS application to View phone number on workus.org Other: All applications must include

a cover letter, resume & DAIS application to be considered by our hiring

team.