Head of Customer Insights & Experience
Bloomingdale's
Bloomingdale's is seeking a Manager, Voice of Customer Programs to lead customer feedback initiatives that inform strategic decisions. You'll be responsible for delivering actionable insights through research and managing feedback programs while collaborating with stakeholders. The ideal candidate has 6–8 years of experience in customer research, proficiency in qualitative and quantitative research, along with strong project management and communication skills. Join us and help shape our customer experience strategies! #J-18808-Ljbffr
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- ...relationships. This full-time position requires 5+ years of law firm experience, exemplary communication skills, and strong project management... ...feedback programs, and collaborating with various internal departments to ensure service excellence. #J-18808-Ljbffr Insight GlobalSuggestedFull time
- ...A leading design consultancy is seeking a Director of Customer Experience to enhance customer retention and improve support operations. The role demands strong experience (7+ years) in customer strategy and the ability to scale support functions. Candidates should have...Suggested
$69.8k - $85k
...toimmersetheminour platforms, ensuring a seamless experience. You will provide exceptional support... ....You willbe the voice of the customer, ensuring our product roadmap is aligned... ...guidance on best practices for integrating insights into CPG workflows (e.g., category reviews...SuggestedWork at officeLocal areaRemote workFlexible hours$80.3k
...for an Associate Client Manager to add to our Beauty Industry Insights team. This is a client-facing position and requires being... ...questions. Work closely with the CS Consultants to transform customer experience. During briefing sessions, independently respond to field...Local areaFlexible hours$80.3k
...for an Associate Client Manager to add to our Beauty Industry Insights team. This is a client-facing position and requires being... ...questions. Work closely with the CS Consultants to transform customer experience. During briefing sessions, independently respond to field business...Flexible hours$90k - $95k
...based in New York City, is seeking an Associate Manager for Customer Strategy & Insights. This role will be key in translating data into... ...Candidates must have a bachelor's degree, 3-6 years of relevant experience, and strong skills in data analysis. The company offers a...$110k - $130k
...Pay Range $110,000–$130,000, based on experience About the Role This is not a multi... ...develop Store Managers with a focus on sales, customer experience, and retention. Own the full... ..., translating performance data into insights, aligning on strategy, and leading...Remote workFlexible hours3 days per week- ...Director, Head of Travel Partnerships, Customer Experience & AI (Hybrid) Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your...
$122.9k - $213.4k
...Oman is seeking an Adobe CJA Developer - Experience Staff / Senior to join the Marketing Transformation... .... You will leverage expertise in Adobe Customer Journey Analytics to implement analytics solutions that drive customer insights. Ideal candidates will have a degree in a...$250k
...highly strategic Managing Director to serve as the Global Head of Client Experience. This leader will be responsible for defining, architecting... ...the integration of cutting-edge technology to ensure insights, bespoke content, superior servicing, and proactive advice...Full time- ...high growth technology company is seeking a Vice President of Customer Support. This remote role involves leading a world-class customer... ...team, implementing strategies for outstanding customer experiences, and collaborating closely with product teams. The ideal candidate...Remote work
- ...TeamViewer GmbH is seeking a Global Head of Customer Support to lead and scale a world-class support organization across its SaaS portfolio... ...operations, and using data analytics to enhance customer experience. The ideal candidate should have 10–15+ years of leadership...Remote work
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...General Merchandise sector. This role requires a blend of strategic insight, consultative sales, and data fluency to enhance client... ...measurable business outcomes. The ideal candidate has 3–5 years of experience, preferably with Unify+, and a proven track record in leading...Remote work- ...Consumer Analytics in New York to analyze customer behavior and campaign performance. This role involves delivering actionable insights and collaborating with stakeholders to... ...candidate will have over 5 years of analytics experience, strong SQL skills, and the ability to...
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...Bloom Growth™ is looking for a Head of Customer Experience to lead the post-sale organization fully remotely. With 10+ years of leadership experience in B2B SaaS, you will own customer outcomes such as retention and activation while managing various teams. The role offers...Remote work- An established industry player is seeking a Client Relationship Manager for its Market Insights team. This role is perfect for someone with a passion for market research and a knack for client management. You will engage with small to mid-sized clients, providing them...
$65k - $75k
Harris Computer is seeking a Manager of Support to lead the Technical Support Team, ensuring a high level of customer satisfaction with the SmartCOP product portfolio. You will manage day-to-day activities, set targets, audit processes, and deliver training programs for...- ...seeking an Associate Client Manager to join the Beauty Industry Insights team in New York City. This client-facing role requires strong... ...candidate will leverage NIQ tools to solve client questions and drive customer satisfaction. A Master's degree is preferred, and comprehensive...Flexible hours
- ...images, audio, and video - and unlocks insights through natural language search, linked... ...platform for litigation teams - and the customer success team that ensures its used to win... ...Leadership teams to deliver a cohesive customer experience. Share customer feedback, product...
$1,500 per month
...The Customer Experience Executive VOICE - The Wessex Mint is a remote role responsible for delivering high-quality customer support for customers... ...Identify recurring customer questions or issues and share insights with the wider team Help improve customer experience...Remote work- ...platform that helps organizations transform their employee and customer experiences. Our cutting-edge LLM-based solutions streamline HR, IT, and... ...to interpret customer data, automation metrics, and usage insights to drive decisions and recommendations. Manage multiple...
$106.4k - $138.4k
...everywhere. We’re hiring a full-time Senior Customer Success Manager to join our team,... ...executives and business leaders, including insightful, data-based recommendations. Work cross... ...we expect from you: Minimum of 5 years experience in account management, customer success...Full timeContract workRemote workSleeping nights$82k - $147.62k
...Requisition ID # 26WD96591 Autodesk Education Experiences (AEX) @ Autodesk Autodesk is on a multi... ...is a top priority for Autodesk and its customers. To help ensure this happens, Autodesk... ...promote product adoption; share key insights with account team members to inform...For contractorsCasual workRemote work- ...deeply immersed with our growing list of customers? Are you ready to find new growth paths... ...years of enterprise account management experience and at least 1+ year of technical account... ..., Product, Services) trust your account insights because you communicate customer needs clearly...Remote workFlexible hours
$110k - $120k
...brands, agencies, and sellers with AI-driven insights and technology to win in today’s rapidly... ...of commerce. About the role: The Senior Customer Success Manager manages a portfolio of... ...of digital/search advertising work experience and domain knowledge 2 +years experiencein...Work experience placement$145k
...Senior Customer Success Manager – n8n | Remote (US) n8n, the open workflow orchestration... ...checks, exec syncs, QBRs) using data-driven insights Monitor customer health signals to... ...executive audiences Cross-functional leadership experience Preferred: Experience with automation/AI...Full timeRemote workVisa sponsorship£25k - £35k per year
...Time Location: Silverstone Reporting To: Guest Experience Manager Description We are se... "In the... ...management. These positions combine high-end customer service with the exciting atmosphere of live racing. Salary Insights Based on our latest industry data and survey...Permanent employmentFull timeWorldwideWeekend work$75k - $80k
...About the Role We are looking for a Customer Success Manager to join our growing CX team... ...continuity and a strong ongoing experience Track and reinforce partner progress... ...translating partner feedback into actionable insights for Product, Operations, and Sales...For contractorsRemote work
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