Patient Access Representative

East Portland Surgery Center has an opening for a full‑time Patient Access Representative. East Portland Surgery Center is one of Portland’s leading multi‑specialty surgery centers, performing cases in pain management, GI, general surgery, orthopedics, urology, plastics, ophthalmology, gynecology, ENT, and spine. Our facility is accredited by the Accreditation Association for Ambulatory Health Care (AAAHC). What You Will Do (Job Summary) This position covers all aspects of the business office, including patient registration, insurance benefits communication, patient outreach, and chart preparation. It coordinates provider communication and documentation management, including the collection, review, and distribution of patient records to support timely coding, billing, and revenue cycle objectives. The role facilitates medical records coordination and serves as a liaison with the Central Billing Office to ensure accurate and timely claim submission and reimbursement. The office provides cross‑functional support to business office operations and performs additional duties as assigned by the Business Office Manager to promote the efficient and effective operation of the ambulatory surgery center. Qualifications High School Diploma or GED. 2+ years of hospital or medical office experience. Familiarity with medical terminology and coding. Strong communication skills and ability to interact professionally with patients and insurance providers. Excellent organizational skills with attention to detail. Proficiency in using electronic health record systems and other relevant software. Successful candidates possess outstanding multitasking abilities, strong communication, teamwork, and thrive in a fast‑paced environment. They should have previous successful customer service experience or programs. Monday–Friday daytime work hours. The position is in the surgical center. What We Offer Medical, dental, vision, disability, and life insurance. Paid time off (vacation & sick leave) – starting PTO accrual is 15 days per year. 401(k) retirement plan. Paid holidays. Health savings accounts, healthcare & dependent flexible spending accounts. Employee assistance program, employee discount program. Voluntary benefits include pet insurance, legal insurance, accident & critical illness insurance, long‑term care, elder & childcare, AD&D, auto & home insurance. #J-18808-Ljbffr United Surgical Partners International