BARTENDER
141 Hard Rock Cafe International (STP) Inc
Job Description
Job Description
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:
Job Description:
LOCATION: Hard Rock Cafe POSITION TITLE: Bartender REPORTS TO: Department Manager and/or General Manager DIRECT REPORTS: None DATE CREATED: 28/8/2018 POSITION SUMMARY The Bartender is the stepping stone…the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart). PRIMARY RESPONSIBILITIES Making drinks to spec recipe. Demonstrating responsible alcohol service. Serving food. Handling cash & other forms of payment. Making proficient sales transactions - using a point-of-sale system. Properly checking I.D.s – for guests who appear to be under the legal drinking age Maintaining proper cash drawer balances. Directing guests to areas/restrooms. Demonstrating impeccable product knowledge. Suggestive selling - using proven techniques. Maintaining a clean and organized bar area. Maintaining proper product pars – through bar pulls & inventories. Stocking liquor, beer, wine and glassware throughout the shift. Properly labeling, dating, covering and refrigerating prepped items for the bar. Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware. Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc. Answering questions - accurately and politely. Creating memorable experiences. Entertaining guests to create “Raving Fans.” This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
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