Remote Operations and Logistics Coordinator

HireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity. Job Title: Remote Operations and Logistics Coordinator (100% Work From Home) Location: Remote from Latin America Salary: $1,300 - 2,500 USD/month depending on experience Schedule: Monday – Friday, 7:00 AM – 5:00 PM (EST) with 1-hour break Our Client: Our client is a fast-growing company in the cannabis supply chain, specializing in the distribution of pre-rolled cones for brands operating in legal recreational markets. They leverage patented automation technology and AI-enabled sales tools to deliver high-quality products and optimize customer experience. With a strong focus on innovation and growth, they are expanding rapidly and building a high-performance team. Job Overview: Our Client is seeking a meticulous, process-driven Operations and Logistics Coordinator to take full ownership of their order desk end-to-end. Functioning as the central operational seat accountable for moving accepted orders from initial Purchase Order to final delivery, this professional ensures that every shipment arrives accurately and on schedule. Guided by a fifteen-document Standard Operating Procedure (SOP) suite and a Pipedrive-based task system, this role is ideal for a supply chain specialist who thrives on exact process execution, mathematical accuracy, proactive freight management, and continuous workflow improvement. Key Responsibilities Order Desk & Production Coordination Validates complex product specifications, quantities, carton mathematics, and Minimum Order Quantities (MOQs) prior to releasing orders to production facilities in India or Indonesia. Generates and issues factory Purchase Orders (POs), tracks cargo-ready dates, and produces accurate packing slips matching SKUs and production lots against Certificates of Analysis (CoAs). Coordinates prospect sample requests and maintains the master order tracker as the real-time record for shipment milestones, key dates, and order statuses. International Freight & Logistics Management Evaluates competitive shipping channels—comparing small parcel options against international freight forwarders—and executes competitive RFQ processes to secure optimal rates. Calculates precise freight dimensions, including carton counts, case metrics, layer configurations, and pallet weights. Tracks international shipments in transit, proactively resolves carrier delays, and delivers transparent, proactive updates to clients before inquiries arise. Quality Assurance & Document Governance Matches certificates of analysis to specific production lots, logs non-conformances or quality issues, and escalates critical decisions to leadership. Maintains strict file architecture and digital folder structures following established naming conventions across all software platforms. Audits and refines existing SOP documentation as operational workflows evolve, actively integrating AI-enabled software tools to maximize efficiency. Qualifications, Skills, and Key Competencies Required Experience: 2+ years of hands-on experience in order management, supply chain operations, logistics, or international trade executed in English. International Logistics Mastery: Demonstrated familiarity with international freight forwarders, Incoterms, customs documentation, and global shipping workflows. Education: Degree in Business, Supply Chain Management, Logistics, or a related quantitative field. Mathematical Proficiency: Comfort with daily mathematical calculations, unit conversions, rounding logic, and inventory reconciliations. Software Competency: Proficiency with Pipedrive CRM, QuickBooks, Microsoft Excel, Google Workspace, and an eagerness to adopt AI-assisted productivity tools. Language Skills: Elite written and verbal English communication skills (C1 or C2 level), equipped for professional international vendor and client management. Contractor Status: Registered (or eligible to register) as an independent contractor in your country of residence, equipped with a high-speed internet connection and quiet home workspace. Preferred Prior experience in packaging, paper manufacturing, consumer packaged goods (CPG/FMCG), or regulated product supply chains. Familiarity with quality control documentation, Certificates of Analysis (CoAs), or Good Manufacturing Practice (GMP) standards. Working proficiency in Spanish or Bahasa Indonesia. Full Ownership: Take complete accountability for a vital back-office function from day one within a high-growth supply chain niche. Process-Driven Environment: Work within a highly structured operational model backed by mature SOPs, modern CRM automation, and AI integrations. Clear Career Trajectory: Opportunity to advance into broader operations management or leadership roles as the company scales. 100% Remote Flexibility: Independent contractor engagement with flexible task scheduling outside core EST meeting windows. #J-18808-Ljbffr HireLATAM