eSales Inside Sales Representative

Job Description

Job Description

We’re a growing organization known for our high-performing teams and customer-first approach. As we continue to expand, we’re looking for an Inside Sales Representative to join our eSales team in Norwell, MA.

In this role, you’ll collaborate with sales, suppliers, and corporate teams to manage quotes and orders, considering competitive landscapes and leveraging our inventory and buying strength to meet both corporate and customer expectations.

We offer a stable, collaborative work environment where individual contributions are valued and growth is encouraged. If you’re looking to build a rewarding career with a company where your work truly makes a difference, we invite you to join our team.

What You’ll Do

• Assist existing or potential web customers with inquiries related to website processes, account setup, pricing, delivery, order status, quotes, and return authorizations.
• Identify common web customer experience issues and escalate to the appropriate parties to enhance website functionality and efficiency.
• Develop a strong understanding of PeopleSoft and its application in quoting, order entry, account management, and customer satisfaction.
• Collaborate with marketing and purchasing to support customer sales, order fulfillment, and product profitability growth.
• Gain knowledge of warehouse schedules and capabilities to ensure efficient order management and customer satisfaction.
• Manage active quotes and enter significant ones into the quote funnel throughout the business day.
• Participate in ongoing training to enhance customer and product knowledge through seminars, vendor training, and customer interface.
• Achieve target profit margins and meet or exceed sales goals set by management.
• Gain knowledge of contracts and their impact on orders within the PeopleSoft system, focusing on Awards, Blankets, Bonds, Ship & Debit, and purchasing cost contracts.
• Work closely with field sales and sales support teams to provide timely and accurate responses to requests for technical, pricing, delivery, and order status information.
• Coordinate relationships with supplier representatives and customer purchasing contacts.
• Maintain professionalism and integrity in communications with customers and manufacturer partners.

Secondary Responsibilities:

• Review new web quotes and orders to identify potential long-term opportunities.
• Engage in telemarketing and proactive selling activities with assigned and new customers in the territory as needed.
• Occasionally execute the strategy of selling more lines and commodities to assigned customers.
• Work with sales and management teams to identify and develop services and growth strategies for new and existing sales opportunities.

What You Bring

• A bachelor’s degree in engineering, marketing, business, or a related field is preferred.
• Professional experience in electronic distribution sales is helpful.
• Strong computer proficiency, including Excel, Word, and Outlook.
• Excellent written and verbal communication skills, with professional tone and attention to detail.
• Strong organizational and time management abilities, with the ability to manage multiple priorities effectively.

Why Join Us?

At Sager Electronics, we value our team members and strive to provide a comprehensive benefits package for full-time employees. Here is what you can expect:

• Medical, dental, and vision insurance to keep you and your family healthy.
• 401(k)/Roth plan with matching, ensuring your financial future is secure.
• Healthcare Savings Accounts for added flexibility in managing medical expenses.
• Educational Assistance (Tuition Reimbursement) to support your ongoing learning and development.
• Continuous training opportunities throughout your employment, empowering you to grow both personally and professionally.
• A strong commitment to giving back to our communities through philanthropic opportunities and volunteer hours.
• We understand the importance of work-life balance, and our Paid Time Off is designed to support our employees' well-being.

Compensation

• Annual Base Salary Range: $50,000
• Annual Total Compensation Range (Base + Incentive): $55,000

The typical compensation structure includes a base salary representing approximately 65% of the total target income and a monthly incentive opportunity representing about 35% of the total target income. If you are hired into an entry level position, that structure will be with higher base pay moving towards an incentive structure.

Actual compensation may vary based on factors such as geographic location, experience, education, and skill level. Final details will be confirmed at the time of offer.

Sager Electronics, a TTI, Inc. Company, is a North American distributor of Interconnect, Power and Electromechanical components from leading manufacturers worldwide and a provider of custom value-add solutions. Grounded in over 135 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence® business model. Headquartered in Middleborough, MA, Sager operates a national network of field sales representatives and power systems sales engineers, ten strategically located service centers, and a value-add Custom Solutions Center in Lewisville, TX. To learn more about us, visit

To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., ‘Green Card Holder’), Political Asylee, or Refugee.

We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program.