Future Opening: Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative – Sales Trainee

Launch Your Career in Insurance with The Burke Agency

About the Role

Are you eager to break into the world of sales but don't yet have your insurance license? The Burke Agency is offering an exciting opportunity for a motivated, customer-focused individual to start as a

Customer Relations Representative and grow into a licensed sales team member. This entry-level role is perfect for someone who enjoys connecting with people, solving problems, and building relationships—while also preparing for a long-term career in sales. We'll provide the training, support, and licensing assistance you need to succeed.

What You'll Do

• Handle customer inquiries with professionalism and care.
• Keep records up to date and assist with client account management.
• Support customer retention by delivering excellent service and identifying opportunities for added value.
• Coordinate with team members to ensure clients receive the best possible experience.
• Begin developing sales skills through customer conversations, with growth into a licensed sales role.

What We're Looking For

• Strong communication and problem-solving abilities.
• Previous customer service experience preferred, but not required.
• Positive attitude and ability to stay calm under pressure.
• Interest in sales and willingness to obtain an insurance license (with our support).

Why Join The Burke Agency?

• Paid training and licensing support to grow into a sales role.
• Clear career path with opportunities for advancement.
• Supportive, team-oriented environment.
• Competitive pay with increased earning potential as you advance.

Start here. Grow here.

If you're ready to take the first step toward a rewarding career in insurance sales, apply today and join The Burke Agency! This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. We are an equal opportunity employer and value diverse perspectives. Compensation: $18.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Portland, CT and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.