Ejecutivo de Ventas

Ejecutivo de Ventas

Bayamn, Puerto Rico

About the Job

The Sales Executive for Cars (new/used) is responsible for maintaining the volume of sales appointments and closing as defined monthly for each dealership. Must meet company objectives and standards, through the optimal management of the organization's resources, social networks and customer management. Additionally, it must ensure the quality of service to each client attended, ensuring the positive experience and continuous follow-up of each client, promoting recurring sales and referrals through these. Must represent the Company Values, with a high level of respect for the client.

Tasks and Responsibilities

• Responsible for making/receiving calls from clients, handling emails and/or text messages to guide and coordinate sales appointments and vehicle demonstrations. Additionally, it will register calls and provide follow-up in the required platforms.
• Receive clients with good presence and security in all phases of the process.
• Meet your work schedule and attend to clients according to their needs.
• Use daily the tool Dealer Socket, V-Auto and any other required, with all the necessary information to evidence your sales transactions.
• Responsible for creating your own advertising, promoting adequately in social networks responsible and integral offers in accordance with the regulations of the business and the media, to attract sales prospects.
• Meet the minimum daily requirements in terms of contacting (15) clients and publishing (10) daily announcements.
• Must generate minimum monthly sales of (10) units, following the guidelines of the Store where you have been hired in terms of new vs used on a monthly basis.
• Coordination of (2) direct appointments on your working days; (4) direct appointments on Saturdays with client generating business closure.
• Responsible for knowing the inventory of your store, product descriptions and knowing how to handle options both in the sale of new and used. Must have a solid understanding of the company's products and present options in both new and used vehicles.
• Responsible for identifying the customer's need, facilitating the purchase and other products and services (facilitator together with F&I). Complete orders, legible and process documents according to established policies, so that the F&I process and finalization are adequate.
• Responsible for following up on each opportunity in order to create a long-term relationship. That it can be a positive reference and contribute to future business.
• Responsible for coordinating and preparing the delivery of the sold vehicle before the arrival of the client and/or in a timely manner if already in the facilities.
• Responsible for the client to understand the operational functioning, warranty and documentation of their vehicle.
• Must maintain professional ethics at all times and in any situation. Promote good communication and teamwork.
• Responsible for monitoring and meeting monthly, quarterly and annual sales goals based on assigned sales indicators.
• Must maintain direct communication with the Sales Manager and Desk Manager.
• Any other task or function necessary for the proper functioning of the department and the company may be required. Other general tasks or assignments related to the position and department may be required.
• Available to work on the days assigned to your team. Usually the schedule is Monday to Saturday, with one day off in the week and alternate Sundays.

Requirements

Education, Experience, Language, Licenses and/or Certifications, Supervision

• Associate Degree/Bachelor's Degree in Marketing/Business Administration or equivalent experience. At least three (3) years of previous sales experience.
• Excellent mathematical skills and communication and persuasion abilities.
• Valid driver's license required as it must do test drives, transport and deliver vehicles to customers.
• Dominance in both oral, written and comprehension of Spanish and English.
• Must have proficiency in various computerized programs such as: MS Office (Word, Excel, Outlook mostly), CDK Dealer Socket, V-Auto, Rapid-Recond as important programs in the automotive environment.
• This position does not require supervising other employees.
• Reports directly to the Sales Manager and Desk Manager and indirectly to the Assistant Director and Director of Sales.