Hotel Front Desk Clerk

There is nothing more rewarding than creating moments that last a lifetime. That is exactly what you will do here!

Myer Family Hotel team members bring passion and dedication to our Guests and Members every day. We pride ourselves on being a positive and family-centered workplace that supports your achievements—big or small—while providing excellent customer service to our guests.

Myer Hotels is looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
Compensation: $16 per hour + employee discounts

Responsibilities: As a Front Desk Clerk, you will be:
Greet guests and owners on arrival.
Checking in/out guests.
Taking incoming calls and in-person bookings. Answering guests questions about rates, availability, amenities, rewards programs, and special requests.
Generating reservation folios and collecting payments.
Receiving housekeeping and maintenance requests or work orders and contacting the appropriate department.
Preparing and consistently restocking the front desk supplies, including preparing arrival packets.
Selling show and attraction tickets upon request from guests through our online concierge service.
Performing other duties as assigned by your leader.

Qualifications: Excellent time management skills, organizational skills, customer service skills, and interpersonal skills

Comfortable taking telephone calls and mitigating stressful situations

Must have graduated high school, received a GED or equivalent

Has previous experience or working knowledge of Microsoft Office and reservation management systems

At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred

About Company
Myer Hospitality is a local family-owned business with over 50 years of experience in hospitality. We have a variety of tourism-related businesses in the Branson area. These include hotels, ticketing, media, and attractions. Our current and future team members strive to uphold five core values: Passion for serving others, Excellence in all we do, Teamwork, Integrity, and Family. Along with our Christian values, the core values focus us toward "Passionately Serving with Excellence” while “Delivering Award Winning Hospitality.”
What We Offer:
Competitive pay and benefits package
Holiday pay for specified working holidays
Hotel discounts through the employee travel program
Supportive and team-oriented work environment
Opportunities for advancement and professional growth

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Compensation details: 16-16 Hourly Wage

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