HVAC Warranty Technician

Radiant Plumbing & Air ConditioningWe have been the bright and quirky spot serving Austin since 1999. When it comes to taking the heat, Radiant can't be beat! When you see us, you remember us. When you join us, you join the best! Like air conditioners, be cool and apply today!The Good Stuff:Competitive hourly pay + weekly payMedical, dental, vision401(k) with 4% company matchPTO, paid holidays, and paid parental leaveCompany-provided truck, phone, iPad, and uniformsOngoing training and career growth opportunitiesWhat You'll Do:Run warranty calls and recalls on new system installationsDiagnose and troubleshoot residential HVAC equipmentRepair or replace warranty-related components and equipmentPerform quality assurance inspections to ensure installations meet company standardsCommunicate findings and recommendations clearly with homeownersAccurately document service details, parts used, and resolutions in ServiceTitanCollaborate with installation teams to identify and resolve recurring issuesDeliver an exceptional customer experience while representing the Radiant brandEnsure all work is completed safely and in compliance with company and manufacturer guidelinesWhat You Need:3+ years of diagnosing and troubleshooting residential HVAC equipmentExperience with warranty service and post-installation repairs preferredExperience with variable speed units and communicating systemsExperience replacing parts such as contactors, capacitors, motors, boards, and sensorsAbility to recover, charge, and handle refrigerant safelyEPA certification and TDLR licenseValid driver's license with no major violations within the last 3 yearsAbility to use an iPad and ServiceTitan softwareStrong attention to detail and commitment to quality workmanshipExcellent customer service and communication skillsAbility to work independently and solve problems efficientlyAt Radiant, we don't just install comfort, we stand behind it. Apply today and join the team that keeps Austin cool!