Assistant General Manager

Job Description

Job Description

We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience.

Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you!

Responsibilities:

• Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
• Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
• Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
• Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
• Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas

Qualifications:

• A proven record of experience managing a team, preferably in a hospitality role, is required
• Must have a strong focus on putting the guest first with exceptional customer service experience
• Showcase exceptional organizational, communication, and problem-solving skills
• A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field
• Must have at least 3 or more years of experience in the hospitality field

About Company

Triple Crown Hospitality operates top-tier hotels and always strives to ensure maximum guest, employee, and owner satisfaction. Combining Team, Trust & Tradition, Triple Crown Hospitality has an award-winning formula, and our hotels speak for themselves.