Commercial Insurance Service & Sales Representative

Job Description

Job Description

Top-performing Farmers Insurance agency in Escondido is hiring a licensed Commercial Insurance CSR / Sales Support team member. This hybrid role is ideal for someone who is highly organized, strong with applications and follow-up, and comfortable helping turn interested prospects into new business.

You will support both existing commercial clients and new business opportunities by helping with renewals, endorsements, underwriting follow-up, applications, documentation collection, and client communication. This is a great fit for someone who enjoys working with business owners, stays on top of details, and is comfortable supporting sales without needing to be a full-time producer.

This is a stable, full-time W-2 position with a consistent Monday through Friday schedule, no weekends, and a professional agency environment. Commercial insurance experience is strongly preferred, but we will consider licensed candidates with solid agency experience, strong follow-through, and the ability to learn quickly.

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Service existing commercial clients and handle policy changes, endorsements, certificates, and renewal support

Follow up with prospects and clients to collect underwriting items such as loss runs, driver lists, payroll, revenue, leases, COIs, and vehicle schedules

Complete commercial insurance applications accurately and submit packages to carriers for review

Communicate with underwriters regarding questions, revisions, approvals, and binding

Stay on top of renewals, remarketing opportunities, and account follow-up

Answer billing, coverage, and renewal questions in a professional and timely manner

Maintain accurate documentation and activity notes

Support agency retention and growth goals by helping move warm opportunities from quote to bind

Required:

Active California Property and Casualty license

Strong attention to detail and ability to handle applications, documentation, and follow-up accurately

Strong communication skills and professional phone presence

Ability to manage multiple tasks, accounts, and deadlines

Reliable, organized, coachable, and team-oriented

Comfort working in a full-time in-office role

Preferred:

Commercial insurance experience

Experience with renewals, endorsements, submissions, and underwriting follow-up

Prior agency or broker experience

Sales experience or comfort helping move warm prospects through the process