Automotive Service Advisor

Service Advisor at Rafferty Subaru

Do you have a passion for customer service and the automotive industry? Are you looking for a rewarding career in a fast-paced and supportive environment? Rafferty Subaru is looking for a talented Service Advisor to join our team! We've been family owned and operated since 1977. We have a tremendous following and have one opening available for an individual passionate about customer service support in our dealership. Our service drive runs on empowerment and we are looking for a positive individual who is willing to step up to the plate and make difficult decisions when needed.

Why Work With Us?

• Competitive Pay & Incentives: Attractive salary plus performance-based bonuses.
• Excellent Benefits: Health insurance, 401(k) matching, paid time off, and more!
• Team Atmosphere: Work with a friendly, knowledgeable team in a dynamic dealership environment.
• Career Development: We offer growth opportunities and encourage continuous learning.

What We’re Looking For:

• Ability to be on time and a reliable teammate is required
• Ability to make critical decisions under pressure to maintain quality customer experience
• Previous experience as a Service Advisor or in the automotive industry is a huge plus
• Exceptional communication and customer service skills
• A passion for helping customers and solving problems
• Strong organizational skills and the ability to multitask
• A valid driver’s license and clean driving record

What You’ll Do:

• Greet customers and determine their service needs
• Provide clear and accurate estimates for vehicle repairs and maintenance
• Communicate effectively with the service team and customers, keeping them updated on vehicle progress
• Handle customer concerns and resolve issues in a professional, courteous manner
• Ensure a positive experience that keeps customers coming back!

If you're ready to make a difference and join a company that values hard work and dedication, apply today!